Senior Director, Account Management - Americas - Index Exchange : Job Details

ullip class=\ p 1\ . Managing assigned business for yourself and your team, ensuring alignment of their responsibilities of managing agency business.p class=\ p 1\ 0026 class=\ p 1\ . Setting the standards for delivering excellent customer service for the buyer 0026 account management function and ensuring the team is acting as the primary 0026 contacts for day-to-day customer needs in both a proactive and reactive fashion.p class=\ p 1\ 0026 class=\ p 1\ . Ensuring delivery on key customer objectives, initiatives and account plans.p class=\ p 1\ Supporting the team through frequent communication and upward feedback on wins and challenges. Knowing when to escalate challenges and roadblocks and providing solutions to problems faced.p class=\ p 1\ 0026 class=\ p 1\ . Collaborating with Americas Buyer Sales leadership to develop a market strategy on 0026 a quarterly basis that is communicated across the organization at all levels.p class=\ p 1\ 0026 class=\ p 1\ 0026 class=\ p 1...Director, Management, Account, Senior, Project Management, Sales Leader