Senior Data Analyst - Remote - UnitedHealth Group : Job Details

Develops and manages execution of standard and innovative ways to report CAHPS/ HOS measure performance levels by CDO (official and off-cycle) including verbatims, sentiment analysis, and social listening Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information. Assists in testing new reports and ongoing support of existing solutions, including defect identification and resolution Develops analysis on market level drivers for CAHPS improvement, including crossover analytics utilizing various customer feedback surveys Supports CD - Os with actionable CAHPS/ HOS data analytics Develop and implement framework for CAHPS/ HOS data analytics, identify and communicate best practices for CAHPS/ HOS data analysis Apply predictive analytics outputs to improve member intervention targeting Build models to measure intervention effectiveness Transforms data into meaningful, professional, and easy to understand formats inclu...Data Analyst, Business Systems, Analyst, Remote, Senior, Analytics, Technology, Healthcare