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Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st Shift (United States of America)
Please review the following job description:
Analyzes and processes claims by gathering information and drawing conclusions. Acts as a liaison between insured and insurance carrier to report, track, and manage claims process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Evaluate claims, reporting forms, and cancellations, and initiate necessary corrections to ensure accuracy of dates, coverage, signature, commission, premium, attachments, etc. Authenticate all relevant activity on assigned files and make recommendations for additional activity as appropriate. Determine where new loss claims should be reported. Manage all claim documentation. Use discretion to submit the necessary information and/or correspondence to the Agent or Insurer to process claims appropriately. Analyze claim coverage with insurance carriers to ensure claims are paid accurately. Assess eligibility status of denied claims. Anticipate and meet all customer needs (both internal and external). Maintain claims and suspense system ensuring follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources. Process all departmental claims in a timely manner according to company policy. Perform other duties as assigned. QUALIFICATIONS
Required Qualifications:
- Bachelor's degree with a concentration in business or equivalent work experience
- Three years of claims handling experience and commercial and multi-line knowledge
- Ability to critically review a claim file for relevant information, accurately access the information, and make necessary recommendations
- Ability to make independent decisions following CRC guidelines with minimal or no supervision
- Good organizational, time management, and detail skills
- Extensive knowledge of insurance and CRC processes
- Ability to maintain a high level of tact and professionalism
- Good leadership skills to influence all departmental employees in a positive manner
- Possess strong interpersonal skills
- Strong verbal and written communication skills
- Strong computer and office skills
- Ability to work extended hours when necessary
Preferred Qualifications:
- New York adjuster license or New York attorney license
- Three years of GL claims handling experience; New York Labor Law Sections 200, 240, 241 preferred
The annual base salary for this position is $120,000.00 - $140,000.00.
Benefits: All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. They also receive paid time off and holidays. Additional benefits may include restricted stock units and deferred compensation plans depending on the position and division.
Equal Opportunity Employer: CRC supports a diverse workforce and is committed to equal opportunity. We do not discriminate based on race, gender, age, disability, or other protected classes. CRC is a Drug-Free Workplace.
Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
- Growth: Advance your career with our learning and leadership development programs.
- Innovation: Work in a forward-thinking environment that values new ideas.
- Community: Be part of a supportive team that celebrates success together.
- Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who Were Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
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