Senior Claims Account Manager- Work Comp and Liability - Argo Group : Job Details

Join Argo Group as a Senior Claims Account Manager - Work Comp and Liability.

Argo Group is a leader in specialty insurance with a culture built on respect, equality, wellness, and opportunity. We are innovative, agile, and impactful in our industry.

Our collaborative workplace ensures all employees feel:

• Comfortable being their whole selves
• Respected and recognized for their performance
• Provided with equal opportunities to succeed

We value a growth mindset and encourage you to bring your unique perspective to our dynamic teams.

Argo Group offers a comprehensive line of high-quality products and services in the property and casualty market, fostering an inclusive culture that embraces diversity, innovation, and collaboration.

This role is based in any US office, with a requirement to work in-office five days a week to strengthen our culture and drive profitability. Reporting to the VP of Programs Claims in San Antonio, TX, you will oversee third-party claim administrators handling liability and workers' compensation claims, ensuring excellent claims results.

• Monitor and ensure quality work by internal teams and TPAs, acting as the primary contact for assigned programs.
• Participate in audit and claim review processes.
• Oversee TPA performance, ensuring compliance and quality, including audits, claim reviews, and performance trends using Power BI reports.
• Manage new program and TPA implementations.
• Communicate regularly with actuaries, underwriters, and leadership on program performance.
• Manage the Program Claims Compliance Specialist, providing leadership, training, and performance oversight.

• Strong business acumen in insurance operations and profitability.
• Bachelor's Degree required; insurance designations or additional experience may substitute.
• At least 7 years of liability and workers' compensation claims experience, with TPA management expertise.
• Technical expertise in liability and workers' comp policies, claims resolution, and settlement principles.
• Proven audit, communication, negotiation, and presentation skills.
• Strong analytical, problem-solving, and multi-project management skills.
• Leadership qualities, including team building, talent development, and mentoring.
• Exceptional communication skills, with ability to articulate financial and operational insights to all levels.

Salary ranges vary by location, e.g., Chicago and LA: $148,100 - $177,700; NYC: $161,800 - $194,200. Eligible for annual bonus and benefits.

• Impactful, diverse, and autonomous work environment.
• Flat organizational structure promoting interaction with senior management.
• Collaborative, innovative, and inclusive culture.

• Entrepreneurial spirit
• Doing the right thing with integrity
• Collaboration and respect

Note: We do not sponsor employment visas at this time. For accommodations, contact HR. No unsolicited resumes accepted.