Senior Cisco Network Engineer (In Office ) - Mercy Medical Center : Job Details

Join Our Team at Mercy Medical Center – Now Hiring a Senior Network Engineer!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

The Senior Network Engineer is responsible for architecting, deploying, configuring and maintaining high-end switching, routing, IP Telephony, wireless, security, network management and access control devices supporting the Mercy Health Services infrastructure. The individual will coordinate activities amongst multiple groups to provide 99.999% uptime for the organization.

This is not a remote or hybrid position.

EDUCATION AND WORK EXPERIENCE

• Must possess a high school diploma or GED
• 10+ years of network engineering experience in routing/switching
• 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.)
• 5+ years of Enterprise Wireless experience

Certification Requirements:

• CCNP Enterprise, CCNP Data Center, CCNP Security, or CCNP Collaboration

Other Requirements:

• Extensive knowledge of Network Monitoring and Management tools such as Solarwinds NPM and Cisco Prime Network Manager.
• Experience designing and supporting large scale Enterprise WAN infrastructures using Cisco hardware, with emphasis related to the healthcare services industry is a plus.
• Experience in designing, implementing and supporting networks and the various protocols associated with IP based telephony.
• Experience implementing and supporting Quality of Service in the Enterprise networks for delivering critical applications.
• Advanced experience in configuring all types of Cisco hardware, Cisco IOS, and NX-OS.
• Knowledge of additional network products from various manufacturers is a plus (Juniper, Palo Alto, Aruba, etc).
• Extensive experience with EIGRP and BGP routing protocols.
• Experience with various technologies used to deliver highly redundant networks on all layers of the OSI Model.
• Knowledge and experience designing and managing WAN environments with extensive experience with WAN protocols such as MPLS Networks, dark fiber, point to multipoint networks, IPsec VPN.
• Experience with network security platforms and technologies such as ASA, Firepower, Cisco AMP, Cisco Umbrella.
• Experience with implementing and the daily administration of applications supporting DHCP/DNS such as InfoBlox, network load balancing with F5 or Citrix Netscalers technologies.
• Experience leading a technical team on large projects with various groups, spanning several months.
• Skilled at documenting designs and policies associated with networks.
• Maintain proper documentation of systems configurations.
• Share in providing on-call technical support after hours and on weekends as needed.
• Must provide end user support via enterprise ticketing system
• Must be familiar with Network providers (Verizon, CenturyLink, etc.) for troubleshooting, order management, and new technologies.
• Applicant must possess the skills to work with industry standard cabling.

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Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.