Senior Business Transformation Analyst - PC Connection : Job Details

Primary Job Duties. Works with department leaders and stakeholders to understand the current state, the desired future state, and potential challenges and opportunities of complex, cross functional enhancements. Takes a user-centric approach and engages to understand their needs, expectations, and concerns. Conducts interviews to capture details and facilitates group discussions to explore requirements and find consensus; surveys broader audience to validate ideas and understand trends. Collaborates to document the changes needed to transform the business process to the desired future state by breaking down the steps into actionable use cases with clearly documented acceptance criteria, ensuring measurements of progress are included in our deliverables. Creates clear, detailed, well-organized documents outlining business requirements. Leverages business process flow diagrams to convey objectives. Provides peer review, coaching, and mentoring to other team members. Engages with Quality ...Business, Analyst, Senior, Project Management, Business Systems, Technology