Senior Behavioral Health Support Supervisor - Martin De Porres Youth and Family Services : Job Details

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DescriptionUnder the direct supervision of the Director of Behavioral Health Services, the Senior Service Provider (SP) Supervisor will help build a strong team and shape staff behaviors to ensure high-quality services are being provided to youth and families. They will collaborate with the Behavioral Health Services Administration Team and Service Providers to grow and implement standards and processes. The Senior SP Supervisor will be responsible for email correspondence, maintaining case documentation, and communicating upcoming deadlines to Service Providers promptly. They must be extremely organized and able to perform at a high level of accuracy. The Senior SP Supervisor must maintain appropriate professional relationships with the Behavioral Health Services Administration Team, Service Providers (SPs), families, and their Care Teams to ensure optimal care and high-quality services.

DescriptionUnder the direct supervision of the Director of Behavioral Health Services, the Senior Service Provider (SP) Supervisor will help build a strong team and shape staff behaviors to ensure high-quality services are being provided to youth and families. They will collaborate with the Behavioral Health Services Administration Team and Service Providers to grow and implement standards and processes. The Senior SP Supervisor will be responsible for email correspondence, maintaining case documentation, and communicating upcoming deadlines to Service Providers promptly. They must be extremely organized and able to perform at a high level of accuracy. The Senior SP Supervisor must maintain appropriate professional relationships with the Behavioral Health Services Administration Team, Service Providers (SPs), families, and their Care Teams to ensure optimal care and high-quality services.Requirements

• Reviewing documentation (Service Summary Forms/Progress Note Forms, Verification of Service Forms, and Service Plans) from SPs to provide constructive feedback and request corrections when needed.
• Updating shared records of documentation (Service Plan due dates, Authorization start and end dates).
• Referencing youth's Service Plans to ensure SPs are using the correct goal and objectives on Service Summary Forms.
• Referencing authorization approval where applicable to ensure SPs are following the approved units and frequency of each service.
• Holding quarterly supervision meetings with assigned SPs to acknowledge strengths and advise on areas needing improvement.
• Holding quarterly supervision meetings with the Part-Time SP Supervisor to acknowledge strengths and advise on areas needing improvement.
• Assuming all tasks of the Part-Time SP Supervisor when they are out of the office.
• Communicating and following up effectively with the Director of Behavioral Health Services and SPs regarding concerns that need immediate attention (pause in services, outstanding paperwork).
• Coordinate meetings between SPs, families, and the youth's Care Team when clarification is needed.
• Collaborating with the Director of Behavioral Health Services on department meeting agendas.
• Assisting in leading department meetings and presenting applicable feedback regarding documentation and service provision.
• Attending and completing all mandatory OCFS Trainings for provided services within six (6) months of hire or registration date.
• Performing other responsibilities as assigned.

QualificationsEDUCATIONAL:

• Bachelor's Degree

Experience

• Supervisory experience
• At least 1 year of experience working with youth.
• At least 6 months of experience in a Service Provider role.

Preferred Skills

• Proficiency in Microsoft Office
• Excellent oral and written communication skills
• Bilingual (Spanish)
• Highly organized and detail-oriented

Schedule

• Must work Monday through Friday from 9am-5pm.
• Must be present at mandatory meetings.

BackgroundSection 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

• State Central Registry Clearance
• Justice Center Background Check

Required Active Certification

• Credential Verification
• Medical clearance (including TB screening)
• CPR/First Aid (and 2-year recertification)
• Mandated Reporter
• CPST Training
• PSR Training
• Intimate Partner Violence
• Motivational Interviewing
• Safety and Risk: Investigation, Synthesis, and Assessment
• Suicide Awareness
• Cultural Competency
• Trauma Informed Care
• LGBTQ Training
• Other training as assigned

Physical Requirement

• Lifting requirement of 50 Lbs.
• Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing

Pay Rate: $25.00-$27.00/hr.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesIndividual and Family Services

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