Self-Checkout Associate - Southeastern Grocers : Job Details

Percent Of Responsibilities. Responsibility% Of Time. Protects against inventory losses or fraud at self-checkout lanes by continuously providing exceptional customer service and intervening with appropriate responses when necessary. Observes self-checkout transactions diligently to identify any irregularities or suspicious activities. Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items. Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items. Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership. 45%Provides outstanding service in the Self-Checkout lanes according to SEG service standards:Provides proactive customer assistance, educating them on the self-checkout process to minimize errors and promote a smooth experience. Engages customers in a friendly manner to create a posi...Associate, Equipment, Grocery, English, Customer