Security Team Specialist II - Commonwealth of Massachusetts : Job Details

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Job Description - Security Team Specialist II (250006OF)

Duties and Responsibilities

• Supervisor of Security Team Specialists I.
• Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire, and damage to property.
• Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speed limits and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities.
• Performs security duties such as screening visitors, directing traffic, and enforcing parking controls.
• Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assists with providing custodial supervision of medically ill and mental health clients, and escorts them to various appointments.
• Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and requests repairs to ensure compliance with safety standards and requirements.
• Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets.
• Prepares reports on investigations conducted and noteworthy incidents during tour of duty.
• Preserves crime scenes and fire sites, performs searches and inspections, serves court summons to patients or staff, and performs job related duties for safety and security as necessary and as directed.

Required Qualifications

• Skill to deal tactfully with others and interact with individuals who are under physical and/or emotional stress.
• Capability to maintain a calm composure in stressful and emergency situations.
• Ability to make decisions and act quickly in dangerous or emergency situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated proficiency in gathering information through questioning individuals, conducting interviews, and gathering information by examining records and documents.
• Ability to lift persons or heavy objects.

Preferred Qualifications

• Prior health care facility security or law enforcement experience.
• CPR Certified, First Responder and NARCAN trained.
• Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.
• Bilingual or multilingual fluency is preferred.

Please Note: This position is 40 hours per week, working the third shift, (11:00 pm 7:00 am). Days off are Friday and Saturday.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Divisions Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealths website.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-###-#### Ext 4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) two (2) years of full-time, or equivalent part-time experience in work involving the protection and/or security of buildings, equipment or individuals or (B) any equivalent combination of the required experience and substitutions below:

Substitutions: I. An Associates degree with a major in a related field may be substituted for maximum of one (1) year of the required experience. II. A Bachelors degree or higher, with a major in a related field may be substituted for the required experience.

Incumbents may be required to have a current and valid motor vehicle drivers license at a class level specific to assignment.

Salary placement is determined by a combination of factors, including the candidates years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Divisions Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 (Regulation) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Security Team Specialist II

Primary Location

Job: Public Safety

Agency: Department of Mental Health

Schedule: Full-time

Shift: Night

Job Posting: Sep 17, 2025

Number of Openings: 1

Salary: 57,087.42 - 77,110.28 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: William Herbert / [email protected] - 617#######

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No