SECURITY SERGEANT - Chukchansi Gold Resort & Casino : Job Details

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

SUMMARY: Responsible for supervising Security Officers, EMT's and Corporals on assigned shift and for properly executing security duties on assigned shift to adequately provide for the safety of guests and Team Members and protect the assets of Company and entire facility. Responsible for maintaining close, continuous surveillance of all assigned non-gaming areas of the entire property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Interacts effectively with the public and Team Members.
• Performs excellent customer service at all times.
• Supervises Security Officers, EMT's and Corporals on assigned shift.
• Ensures proper execution of assigned duties.
• Adheres to all rules and regulations, policies, and orders.
• Provides protection for the Casino and all Team Members and guests of the Casino.
• Ensures the overall protection of company assets.
• Guards all transfers of monies and chips on the casino floor as well as the physical transportation of hopper fills, chip fills, and credits.
• Maintains effective communications to the Director of Security of all changes in status or emergencies with the Security Department or Casino property.
• Interacts with guests and Team Members in a professional manner.
• Interacts with local law enforcement agencies as required.
• Maintains a working knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as company internal controls, policies and procedures.
• Assists in on-going training programs for the Security Department Team Members.
• Assists in operating the timekeeping system.
• Assists valet & shuttle drivers if needed.
• Monitors traffic control and parking areas.
• Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity for proper resolution.
• Protects company assets and integrity through the consistent, thorough monitoring of all activities on property.
• Utilizes necessary equipment to identify, record, document and report illegal, suspicious or unusual activities occurring on the property.
• Coordinates with Security Shift Supervisor when Operator discovers a matter which needs further investigation or attention.
• Performs regular duties as a Security Sergeant while not in the Surveillance Room.
• Maintains or augments skills through review and study.
• Maintains a consistent, regular attendance record.
• Ushers as needed by management for events.
• Performs any reasonable requests made by management.

SUPERVISORY RESPONSIBILITIES: Supervises all Security Officers, EMT's and Corporals on assigned shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training Team Members; planning, assigning, and directing work; appraising performance; rewarding Team Members; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High School diploma or GED required. Minimum of two (2) years of experience as a Security Officer in gaming is preferred.

SPECIAL QUALIFICATIONS: Minimum of one (1) year experience as a Security Corporal at Chukchansi Gold Resort and Casino or equivalent experience is required. Knowledge of and experience with closed circuit television equipment preferred. Excellent communication skills required. Must be flexible in hours, day and shift.

LANGUAGE SKILLS: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or Team Members of the company.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply commonsense reasoning to a variety of situations. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. The Team Member is regularly required to lift and/or move up to fifty pounds, and occasionally lift and/or move up to one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Team Member is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.