Security Operations Center - Securitas : Job Details

Securitas Security Services USA Inc.

JOB SPECS:

• Job Title: Security Operations Center

• Wage: $21/hr

• Location: Cambridge, MA

OVERVIEW:

Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements:

• Alarm Management: Monitoring and dispatching security for alarms

• Handling access requests and ensuring all procedures are properly followed

• Providing excellent customer service via phone and email

• Dispatching first responders and/or HAZMAT teams to incidents

• Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments

• Real time monitoring of client ground shipments in the US

• Sending out Event notifications to department management

• Creating Security Briefings for high level events

• Assisting with security investigations as required/completing incident report

ENHANCED BENEFITS

• Competitive Wages

• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)

• 401k with Employer Matching

• Paid Life Insurance

• Paid Time Off

• Paid Uniforms

• Paid Training Upon Hire and Throughout Career

• Sons and Daughters Scholarship Program

• Specialized Programs for Continued Education for Security Officers

• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

• Employee Assistance Programs (EAP)

• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

MINIMUM QUALIFICATIONS (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

• At least 18 years of age

• Reliable means of communication and transportation

• Legal right to work in the United States

• Ability to effectively speak, read and write English

• High school diploma or G.E.D.

• Willingness to participate in the company's stringent pre-employment screening process

Securitas is an Equal Opportunity Employer (EOE) - M/F/Vet/Disabilities

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

• Retirement plan

• Employer-provided medical and dental coverage

• Company-paid life insurance

• Voluntary life and disability insurance

• Employee assistance plan

• Securitas Saves discount program

• Paid holidays

• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.