Security Operation Command Center Lead - Diversified Protection Corporation : Job Details

Security Operation Command Center SupervisorObjective This position is under the direct supervision of the Operations Manager. It supervises Security Officers and protects and secures assets, personnel, customers, and visitors to a federal facility. Job duties include, but are not limited toEssential FunctionsRead and understand the English language to effectively carry out applied printed rules, detailed orders, instructions, and training materials. Have a command of both the written and spoken English language to properly communicate in person or via electronic devices (telephone and radio) with co-workers and the general public. Maintaining a professional, tactful and courteous demeanor under stressful situations security personnel routinely encounter. Be able to compose precise short paragraphs, written reports, and other reports in English as necessary.Job Duties

• Ensure adherence to all NERC CIP (Critical Infrastructure Protection) standards.
• Provide 24/7 monitoring and response.
• Facilitate security training and awareness programs for SOC staff.
• Complete 80-hour training program for SOC officers
• Support access control and identity management procedures
• Performs security patrols.
• Enforces access control procedures.Protects property from theft, embezzlement, sabotage, fire, and accidents.
• Investigates and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.
• Assist customers, employees, and visitors in following the department's procedures.
• May perform other related duties as assigned by the Operations Manager

Candidate Qualifications: Must be a Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces OR a U.S. CitizenMust have been issued a Social Security Card by the Social Security AdministrationMust be 21 years of ageMust be a high school/GED graduate Must have one of the following:

High School diploma or GED equivalent

3-5 years of security experience or law enforcement OR military service (active duty or reserve) with an honorable discharge

Valid state security guard license or certification

Strong interpersonal skills

Experience with surveillance systems or access control

Customer service experience

Demonstrated ability to coordinate with a team during emergencies

Proven experience in a 24/7 watch office or emergency response environment

Expertise in security procedures, crisis management, emergency response

Ability to pass a background check and drug screening

Additional Eligibility Qualifications:The applicant must submit to a pre-employment medical exam and drug screening.The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).State License First Aid, CPR, AED