Security Dispatcher I - Kootenai Health : Job Details

Kootenai Health (KH) security personnel are responsible for ensuring a safe environment for KH patients, visitors, and staff. The Security Dispatcher is responsible for running the Security Operations Center (SOC), including but not limited to multi-line phone management, fire alarm monitoring, mass notification messaging, infant abduction system, and identification badging systems. Works directly with KH staff, visitors, external agencies, and vendors daily. Assists in investigations and retrieves camera footage and door reports for various agencies and departments, both internal and external. Reports to senior security leadership. Responsibilities Receives, evaluates, and prioritizes requests for security support Dispatches, monitors, and closes out security service calls that come into the SOC Utilizes two-way radio communication and radio dispatch software Communicates with patients, visitors, providers, and staff in person and by phone Works with various security systems to includ...Security, Dispatcher, Dispatch, Healthcare, Customer Service, Monitoring, Driver