Secret Shopper - Stress Free Auto Care : Job Details

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Overview: Stress Free Auto Care seeks detail-oriented individuals to conduct confidential assessments of our customer service, quality, and overall customer experience. As a secret shopper, you will help us ensure the highest standards and consistency across all locations. Responsibilities:

• Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions.
• Accurately document experiences, interactions, and service details.
• Complete and submit detailed evaluation forms promptly after each visit.
• Provide constructive feedback to assist in improving customer experiences.

Qualifications:

• Excellent observational and written communication skills.
• Ability to follow precise instructions and maintain confidentiality.
• Reliable transportation to visit assigned locations.
• Flexibility to complete assignments within required timeframes.
• Previous experience as a secret shopper or in customer service is preferred but not required.

Compensation:

• $50 per authorized site visit; paid upon completion of each assignment.
• Independent contractor role (1099); you manage your schedule and assignments.

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.