Scheduling Operations Specialist - Hospice of Michigan : Job Details

For Field-Scheduling Role: Creates, enters, and maintains patient and staff schedules for all disciplines in the Electronic Health Record (EHR). Schedules patient visits according to care plans, priority and staff availability. Reviews and monitors visit frequencies for all disciplines to ensure regulatory compliance. Schedules and re-schedules appointments for field staff to ensure all visit frequencies are met; works to minimize drive time and/or distance as needed and suggests alternative routes when appropriate. Acts as liaison between patients and staff, to coordinate field staff routes and schedules. Reviews time logs with visit completions/missed visits and reconciles discrepancies. Maintains staff and patient statistics by running necessary reports from the EHR (e.g. staff productivity, case count, staff call-in report, missed visit report, etc.). Essential Functions for Triage-Scheduling Role: Inputs Caregiver Support Center staffing schedules into NorthStar Care Community s s...Operations Specialist, Operations, Scheduling, Specialist, Staffing, Manufacturing, Healthcare, Patient