Scheduling Coordinator - Qualicare, Corpus Christi : Job Details

Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Benefits/Perks

Part-time to full-time hours

Competitive Wages

Continuing education programs

Making a difference in the lives of those dealing with medical illnesses and age-related complications

Career Advancement

Free education and training with QPath Career Pathways Program

Company Overview

Qualicare Home Care Corpus Christi is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. Qualicare location offers Concierge Home Care Services that focus on providing the best quality of life for our clients and peace of mind for their families.

Job Summary The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Home Care Corpus Christi. She/he organizes and schedules employees for referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization's policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator. Scheduling Coordinator will be trained to provide home care services in the event of emergency situations. Qualicare Home Care Corpus Christi provides services as agreed.

Responsibilities

Effectively meets the needs of each client by scheduling the client with caregiving services

Monitors referral trends and anticipates increases/decreases

Responds to client/employee inquiries immediately

Ensures all relevant information is received either in written/verbal/electronic format

Assists with tracking and validating client-related and staff-related documentation

Assesses client satisfaction

Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Administrator and/or Care Coordinator immediately

Qualifications

Knowledgeable in or able and willing to learn Windows applications

Experience with or able and willing to learn scheduling software.

Strong customer service skills

High attention to detail

Strong problem-solving skills

Flexible work from home options available.