Scheduling Coordinator - Lollipop Pediatric Dentistry & Orthodontics : Job Details

We're a growing, vibrant, fun-loving pediatric and orthodontic dental practice dedicated to providing exceptional patient care. We're seeking a dynamic and energetic Front Office Scheduler to join our team and help keep our office running smoothly.

Are you a master of multitasking with a knack for organization and a passion for people? Do you thrive in a fast-paced environment and have a smile that can brighten anyone's day? If so, you might be the perfect fit for our Front Office Scheduler position!

Looking for a full-time Front Office Scheduling Coordinator immediately for our pedo / ortho office in Costa Mesa, Placentia, Cerritos, and Garden Grove. A commute between offices is required.

Description of Duties and Responsibilities :

• Appointment Scheduling : Coordinate and manage patient appointments, ensuring optimal use of time and resources. Confirm appointments and manage any changes or cancellations.
• Patient Interaction : Greet patients warmly, check them in and out, and assist with any questions or concerns they may have. Provide excellent customer service at all times.
• Phone Management : Answer incoming calls promptly and professionally, address inquiries, and handle appointment bookings and rescheduling.
• Records Management : Accurately enter and update patient information in our database. Maintain organized and current patient records.
• Insurance Verification : Verify patient insurance details and assist with any related questions or concerns.
• Office Coordination : Collaborate with dental assistants, hygienists, and dentists to ensure smooth patient flow and effective communication within the office.

Requirements :

Please submit your CV, salary request, and references. We look forward to hearing from you