Scheduling Administrator - Elite Services : Job Details

Elite Security and Staffing Company is a well-established national, premier security company looking for an experienced Scheduler with outstanding communication, telephone, and customer service skills to join our team working at the Music City Center and local entertainment venues, hotels & museums in Nashville, Tennessee. Why work for Elite? We are a thriving company that is passionate about our services and employees. We consider ourselves a family team with opportunities for personal growth, career success, and building a safer environment for everyone. This position will report to the Branch Manager, and hourly rate is $22.00 hour. Minimum Qualifications & Skills:

• Must be organized, accurate and motivated.
• Able to deliver excellent customer service.
• Have exceptional telephone skills.
• Possess excellent written and oral communication skills.
• Proven ability to multitask while being a proactive self-starter.
• Telephone call center experience- highly recommended.
• Must have computer skills including Microsoft office with word & excel.
• Demonstrate independent thinking, problem solving, & quick learning.
• Must have reliable transportation.
• Office experience, preferred 2-3 years.

Responsibilities & Job requirements:

• Schedule event shifts with our team of security guards, cashiers, and event staff employees.
• Answer phone calls from employees and respond to call-outs and late cancellations.
• Ensure events are fully staffed according to client & Elite expectations.
• Communicate shift changes, schedule updates, and employee information changes through phone & email.
• Update scheduled shifts & changes in scheduling system.
• Maintain master event calendar.
• Assist with inventory control and logs.

The published salary range for this position represents a good-faith estimate based on the qualifications we expect to find in a successful candidate. The actual compensation offered may be less or greater than this estimate based on various factors. ELITE is an Equal Opportunity Employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.