Scheduler-Staffing Services - Genesis Healthcare : Job Details

Assist the Senior Scheduling Coordinator/ Manager to maintain a professional environment to internal and external customers through correlation of customer needs, internal supervisor and continuous communications to internal staff, customers and Manager. 1. Receive calls from nursing center managers or designees and assists in filling requests for centers staffing needs. Prioritize requests based on urgency. Take messages and provide information promptly, courteously and accurately in accordance with established policies and procedures. 2. Accurately records field per diem employee availability and coordinates employee availability with staffing requests. 3. Utilizes primarily per diem staff to fill shifts. Proceed with affiliate vendors staffing requests. With the agreement of the requesting center, contracts with per diem and affiliate vendor's staff. 4. Keep communication open with facilities to maintain good customer service (ie. Attaining updated needs, status of needs, ect). 5. N...Staffing, Staff, Scheduler, Customer Service, Healthcare, Education, Manager