Scheduler - Prepare + Prosper : Job Details

Schedulers are the friendly representative of P+P for those seeking our services! Connect with P+P customers over the phone to help them understand what they need for their appointment, find the time and location that's best for them, and answer questions with stellar customer service.As an office assistant, you will:

• • Answer customer calls to schedule appointments, discuss the materials they need to bring with them, and answer questions
  • Assorted administrative tasks, if needed, to support the customer service team
  • Provide stellar customer service and maintain privacy

Commitment: One four-hour shift every other week during tax season (January 24-April 15th).

How do I know I am a good fit? Beyond basic computer proficiency, no previous experience is needed! Being bilingual in Spanish, Somali, Hmong, or Oromo is helpful but not required.

How to get involved: Join us for an upcoming info session later this fall by filling out our volunteer application! Sign up for an info session today: