Scheduler - FirstLight Home Care of Volusia : Job Details

Benefits:

Exceptional support team

Fun, supportive, and safe working environment

Comprehensive paid training

Bonus based on performance

Opportunity for advancement

Training & development

Competitive salary

Flexible schedule

Free food & snacks

Free uniforms

Are you compassionate, dedicated, and dependable? Do you love to go above and beyond to help others?

At FirstLight® Home Care, we're dedicated to hiring the kind of people we would trust with our own families. We're currently searching for quality caregivers who are committed to making a difference in the lives of others. For these folks, caregiving is not just a job – it's a calling.

When we find these amazing professionals, we believe in taking really good care of them because extraordinary caregivers are the heart and soul of our company. They help us live out our mission every day by providing first-class personal service to our clients so that they may enjoy warmth, independence, and relaxed comfort in the place they call home.

Job Summary:

This individual will be responsible for coordinating and maintaining schedules for FirstLight Home Care clients and staff.

Scheduler responsibilities include:

Essential job duties for this position include the following items. Other duties may be performed as assigned or required

Understand and adhere to established FirstLight Home Care policies and procedures

Schedule client appointments/visits according to Service Plan/Care Plans and staff availability

Maintain proper staffing levels to ensure proper coverage for all clients

Enter scheduling data, create and release weekly schedules for all assigned caregivers

Maintain call-in, retention, and staff and client statistic reports

Contact care providers and clients regarding day-to-day changes

Discern client services required as outlined in agreements, urgent requests, and care plans

Enter staff and client information into a database

Maintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge)

Perform general office duties including but not limited to word processing, photocopies, files, shreds, sorting/distributing mail, providing reception coverage, telephone services, etc.

Take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals/intakes

Work toward continuous quality improvement

Stay current with changing technology, including software programs

Uphold, support, and promote all company policies and procedures

Adhere to all HIPAA regulations

The ideal candidate will have:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, and ability required.

High school diploma or general education degree (GED); or one (1) to two (2) years' related experience and/or training; or equivalent combination of education and experience.

Proficiency with Google Suite and scheduling software required

Working knowledge of basic medical terminology required

Possess and maintain a valid driver's license and maintain valid auto insurance

Ability to read and understand short instructions, correspondence, and memos

Ability to effectively communicate through written and verbal language

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to evaluate situations and make complex decisions using critical thinking and reasoning

This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.