Job Title : Scheduler
Location: Santa Monica, CA 90404
Start Date: 09/20/2025
Duration: 13 weeks
Schedule Shift: Day 5x8-Hour (08:00 - 17:00)
Pay Rate: $25/hr Gross weekly :$1000
Description:
Location: 2020 Santa Monica Blvd, Santa Monica, CA
Required:
- HSD/GED
- 2+ years of surgery/procedure scheduling experience
Preferred:
- Experience in an Orthopedic setting
- Interest in temp to perm
- Job Duties and Responsibilities:
- Handles all scheduling for patients, including pre-op and post-op appointments, verifying insurance, acquiring surgery authorizations, and health clearance. Ensures all pre-op studies are scheduled and completed, and that clinical staff and OR times are scheduled for the procedure.
- Reviews with the patient the risks and benefits of surgery/procedure per the Doctor's orders, and will enlist the patient in the appropriate education classes prior to the surgery as advised by the Physician
- Primary point of contact for the patient and will act as a liaison with the physician, patient, and other departments, both internal and external. Serves as a resource and support to the patients before, during, and after surgery.
- Ensures that all arrangements have been made for each surgical procedure, including acquiring special equipment requested by the physician for specific procedures.
- Serves as a resource (pre, post, and during surgery) and supports the patients by responding to patient inquiries and complaints, if needed. Provides service recovery and/raises issues to the supervisor when needed.
- Provides direct concierge coordination between the office and the patient designee.
- Manages physician referral work queues by completing referrals.
- Handles physician correspondence, forms, authorization requests, physician's calendar, and other transcription needs as required.
- Prepares charts and reviews/performs/updates demographics and insurance information.
- Works with the billing team to deliver information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department.
- Collaborates with Workers' Compensation Adjusters and Case Managers on workers' compensation requests for authorizations and will follow up to ensure completion of authorization and documentation.