Scheduler - Aya Healthcare : Job Details

Job Summary: We are seeking a detail-oriented and organized Scheduler to coordinate patient appointments and ensure efficient scheduling within our healthcare facility. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Schedule and coordinate patient appointments, procedures, and follow-ups.
• Communicate with healthcare providers to confirm availability and optimize scheduling.
• Maintain accurate patient records and update scheduling systems.
• Handle patient inquiries regarding appointments and provide necessary information.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Work closely with insurance companies to verify patient coverage when needed.
• Manage cancellations, reschedules, and urgent appointment requests.
• Utilize scheduling software to track appointments and optimize workflow.

Qualifications:

• High school diploma or equivalent (Associate's degree in healthcare administration preferred).
• Previous experience in medical scheduling or healthcare administration is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in medical scheduling software and electronic health records (EHR).
• Knowledge of medical terminology and insurance processes.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.