Salesforce Consultant - Sweep GmbH : Job Details

Salesforce Consultant

Sweep GmbH

Job Location : New York,NY, USA

Posted on : 2025-07-26T01:22:25Z

Job Description :

Join to apply for the Salesforce Consultant role at Sweep.

Who are we?Sweep is an AI-powered visual workspace for Salesforce and HubSpot that drives speed and control with real-time documentation, data quality engines, and process optimization agents. Using our intuitive platform, teams can build custom CRM functionality such as smart automation, Slack alerts, dashboards, and more in a fraction of the time without compromising the development quality.

What will you do at Sweep?We're looking for a hands-on, Salesforce Consultant to join our New York team, combining customer success responsibilities with technical solution consulting. In this role, you will:

  • Serve as a primary point of contact for customers, providing expert support for Sweep and Salesforce-related inquiries.
  • Assist customers with Sweep and Salesforce configurations, data model optimization, workflows, and Sweep best practices.
  • Deliver onboarding sessions, workshops, and ongoing training to empower customers and ensure successful adoption.
  • Diagnose, troubleshoot, and resolve technical issues while ensuring high levels of customer satisfaction.
  • Identify opportunities to improve internal processes and contribute to our growing support and solutions operations.
  • Manage support tickets, ensuring timely follow-ups, accurate documentation, and alignment with SLAs.
  • Collaborate closely with Product, Engineering, and RevOps teams to resolve complex issues and share customer feedback.
  • Maintain and expand our knowledge base, FAQs, and support documentation.
  • Support pre-sales processes by participating in discovery calls, demos, and technical deep-dives to assess customer needs and advise on CRM and Sweep implementation strategies.

    • What We're Looking For

  • 5+ years of experience as a Salesforce Admin or Salesforce Consultant in a SaaS or technology-driven company.
  • Strong hands-on experience with Salesforce configuration, workflows, data models, and reporting.
  • Ability to diagnose technical issues and translate complex concepts to non-technical users.
  • Experience supporting SaaS products, preferably in CRM/RevOps domains.
  • Strong communication skills with the ability to confidently lead customer conversations across both post and pre-sales stages, including consultative engagements, technical support, and sales discussions.
  • Collaborative mindset with a proactive, solutions-oriented approach.

    • Sweep offers a competitive compensation package, including salary and equity components. Actual compensation is determined based on factors such as the candidate's skills, qualifications, and experience. In addition, Sweep provides a comprehensive and inclusive benefits package, which includes healthcare, dental, vision, a 401(k) plan with matching contributions, flexible paid time off, team outings, and more.

    This is a hybrid position based in our New York City office, offering flexibility while ensuring in-person collaboration with our team.

    The OTE for this Salesforce Consultant role is $110,000–$135,000 per year.

    About Sweep

    As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, and Tel Aviv, we are a passionate, success-driven group that thrives on collaboration and innovation.

    Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our About page

    Seniority level
    • Mid-Senior level
    Employment type
    • Full-time
    Job function
    • Information Technology
    Industries
    • Software Development
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