Sales Training Manager - Instructional Design - Adecco : Job Details

Adecco Creative and Marketing partnered with a mobile app enterprise to hire a Program Manager - Instructional Design.

• Schedule: Monday to Friday, 8:00 AM – 5:00 PM, with flexible working hours.
• Must be able to support teams across multiple time zones including Europe, Asia, and LATAM.
• Assignment end date: December 28.
• Pay rate: $58.82 – $81.35 per hour.

Sales Training Instructional Designer, Program Manager and Facilitator

Within the Delivery business, the Central Sales Training and Enablement team will be adding Instructional Designers, Program Managers and Training Facilitators to design and develop meaningful training experiences and assist with training implementation. 50% ID, 30% PM and 20% facilitation.

In this role, you will flex your talents in training facilitation and driving change management with our commercial teams. The ideal facilitator is technical, energetic, driven, and a self-starter with previous experience in large-scale implementations and adoptions, particularly with customer-facing teams. You will help manage the training experience by leading instructor-led trainings, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams.

• As an Instructional Designer and Program Manager you will own training materials design, track learner progress and collaborate with multiple stakeholders. You will also conduct training needs analysis and align between global standards and local markets needs to be customized.
• Manage multiple projects and day-to-day implementation of a large-scale rollout for a dedicated team of commercial reps, including:
• Creating instructor-led training events
• Inviting teams to ILT and ensuring they are prepared for the event
• Manage implementation of course curriculum, tracking participation of ILT and elearning
• Following-up with managers about participation and attendance
• Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training
• Host ongoing office hours and follow-up training sessions, as requested and required
• Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team
• Review adoption metrics with the central team and look for opportunities to drive long-term adoption
• In partnership with the central training team, support the creation of additional training materials and job aides
• Work closely with regional stakeholders to address their needs and resolve requests
• Ability to simplify complex concepts through stories and examples
• Able to engage audiences both virtually and in person
• Be open to the hustle, we are a small team with great responsibility!
• Works closely with instructional designers and trainers to develop and update training curriculum.
• Flexible and willing to support other critical team projects with the same skillset as priorities shift.

Qualifications:

• Experience as an Instructional Designer and Program Manager. Agile methodologies background is a plus.
• Experience training on systems.
• Previous experience with sales or training sales teams a major plus.
• Experience in adult learning, training, design thinking and/or instructional design .
• Experience with SFDC platform and its functionality.
• Able to manage multiple projects and deliverables within tight timelines
• Able to navigate ambiguity and perform effectively under pressure.
• Experience or knowledge of learning management systems (LMS)
• Ability to translate data from feedback to improvements to both content and process
• Bachelor's degree in-relevant discipline.
• English fluency
• Google suite experience (Docs, Sheets, Slides)
• Agility, this is a rapidly growing start-up within a start-up, traditional timelines simply do not exist here. What might normally be completed in 12 weeks is done in 3, focus and the ability to move are critical.

Fine print:

This is a W2 position.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.

Equal Opportunity Employer/Veterans/Disabled

Must be authorized to work in the U.S. without employer sponsorship.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance

*Los Angeles County Fair Chance Ordinance for Employers

*San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.