Sales Manager (Cruise & Tourism Industry) USA (Remote) - The Launchbox : Job Details

Sales Manager (Cruise & Tourism Industry) USA (Remote)

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Sales Manager (Cruise & Tourism Industry) USA (Remote)

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About Us: The Launch Box, LLC is the engine of the fastest growing and most successful new professional services firms. We invest in and supports professional service firms in many industries including management consulting, technical consulting, software development, engineering, advertising, marketing, accounting, legal, financial, education, and other services. Our client, a global leader in cruise and tourism experiences, known for providing unparalleled shore excursions, tours, and activities worldwide, tailored for cruise and hotel travelers, is seeking a relationship-driven Sales Manager. This individual will oversee and grow our internal network of travel agent partners, with a strong focus on deepening engagement and increasing sales through trusted, strategic relationships. This role needs to be able to work 9 AM-5 PM EST on weekdays to collaborate with the team. This is a remote position with a focus on the East Coast and Midwest. The ideal states this individual would be in are MD, WI, FL, RI, or TX, but we will consider other states for the right individual. What You Will Do

• Strategic Relationship Management: Manage and grow relationships with a large portfolio of travel agents, concierge partners, and agency networks. Develop trust and loyalty through regular virtual meetings, education, and sales support.
• Partner Activation & Revenue Growth: Develop tailored engagement strategies to activate new and dormant agent accounts using data insights. Drive agent-led sales to meet revenue goals through a consultative, partnership-first approach.
• Lead Internal Sales Development Reps (SDRs): Oversee a team of SDRs who handle inbound inquiries and early-stage outreach. Coach and mentor team members to support pipeline generation and conversion.
• Account Planning & Upselling: Proactively identify growth opportunities within the partner network. Recommend relevant cruise excursions, promotions, and packages aligned with agent and client needs.
• Reporting & CRM Management: Utilize HubSpot and other sales tools to manage pipeline, generate reports, and analyze sales metrics. Maintain accurate records of all agent communications and progress.
• Collaborate Cross-Functionally: Serve as the voice of the partner network across internal marketing, operations, and leadership teams. Share partner insights and contribute to strategic planning.
• Establish a new group business to meet and exceed company targets

Your Knowledge, Skills, And Abilities

• 3+ years of experience in the travel, cruise, or tourism industry, ideally in a sales or business development capacity.
• Deep understanding of the travel agent ecosystem, including retail agents, host agencies, and independent contractors.
• Demonstrated success in managing and growing large partner portfolios (10k+) using a relationship-first sales strategy.
• Familiarity with cruise line operations, shore excursion offerings, and group sales processes.
• Excellent verbal and written communication, presentation, and negotiation skills.
• High proficiency in CRM systems, particularly HubSpot Sales Enterprise.
• Strong organizational skills with an ability to work independently and lead internal teams.
• Experience coaching or managing SDRs or account executives is a plus.
• Authorized to work in the United States.

What Would Make You An Outstanding Candidate

• Experience working in corporate or luxury travel environments.
• Background in cruise crew sales or shore excursion planning.
• HubSpot certification(s) or familiarity with sales automation tools.
• Bachelor's degree in Business, Marketing, Hospitality, or related field.

Why The Launch Box? We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. We Currently Offer The Following Benefits

• Access to medical, dental, and vision insurance through Cigna with the majority of the employee cost covered by the employer
• Employer funding to HSA accounts and FSA access
• Access to a 401(k) through Vanguard with a guaranteed employer contribution
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
• 11 holidays with flexibility based on what is important for you and those you love
• Family-friendly benefits, including 16 weeks off for Maternity leave, 8 weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more
• Support on individual development through certifications, continued learning, conferences, and more

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. The Launch Box is an Equal Opportunity Employer. Job Posted by ApplicantPro Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Venture Capital and Private Equity Principals

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