Sales Development Manager - Terryberry : Job Details

2 days ago Be among the first 25 applicants

We are looking for a passionate, hands-on Sales Development Manager with experience and readiness to build and scale a new SDR capability globally. This role is ideal for a player-coach who thrives on developing talent, driving performance through process optimization and training, and fostering a high-energy, goal-oriented team culture. If you're data-driven, tech-savvy, and motivated to build a best-in-class outbound engine, we want to hear from you. Come do great things with us and join an amazing team at Terryberry!

This is a Hybrid position, based out of Grand Rapids, MI - local candidates only!

Primary Responsibilities

• Lead, coach, and develop the Global (US & UK) Sales Development Representatives (SDRs), helping each team member reach their full potential and exceed individual and team goals.
• Foster a collaborative, high-performance culture by aligning the team around shared goals, celebrating wins, and encouraging peer learning.
• Monitor key performance metrics—including outreach activity, conversion rates, and pipeline contribution—to ensure consistent progress toward targets.
• Drive continuous improvement in prospecting strategies, outreach processes, and use of tools to boost efficiency and outcomes.
• Own SDR onboarding and ongoing development by delivering training sessions, facilitating skill-building workshops, and refining enablement resources based on evolving needs.
• Provide targeted coaching on objection handling, messaging, and outbound strategy to strengthen conversion effectiveness.
• Ensure accurate tracking and documentation of all SDR activity in CRM systems to measure performance and identify opportunities for optimization.
• Strategize with team members on outbound campaigns and use of tech stack (Salesloft, Orum, ZoomInfo, etc.) to increase connect rates and prospect engagement.
• Create, test, and optimize outbound sequences in Salesloft to support SDR workflows and improve engagement and conversion rates.
• Manage vendor relationships to ensure technology tools are leveraged effectively and kept up to date with best practices.
• While primarily a leadership role (80%), this position also includes individual outbound prospecting goals (20%) to stay close to the process and model best practices.

Skills & Experience Needed

• Experience managing outsourced partners to drive accountability and scale
• Ability to influence others and build rapport quickly – especially over the phone
• Strong sales acumen and ability to understand business drivers, pain points, and customer needs
• Ability to multi-task, prioritize and manage time effectively
• High energy and positive attitude
• Education: Bachelor's in Business/Sales/Marketing or related work experience
• Experience: Leadership background and 2-3 years of experience in a business, sales or marketing related position.
• In-Office Expectations: 3 days in office per week (T, W, Th) with potential to increase to 5 days

About Terryberry:

We are Terryberry, the recognition and engagement company that ignites employee success. While we have been in the business of employee recognition for +100 years, we are entering one of the most exciting times of our history as we transition to an employee engagement SaaS led organization. We are headquartered in Grand Rapids, MI; with locations throughout North American and the UK. Are you interested in joining a dynamic growth company which has a real purpose?

Terryberry provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All interested applicants, please submit your resume to [email protected].

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development
• IndustriesHuman Resources Services

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