Sales Consultant - VITAS Healthcare : Job Details

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• Responsible to become a subject matter expert on Medicare Hospice Benefit, VITAS service offerings, disease specific clinical criteria and evidence based medicine.
• Accountable for set goals and results. Focuses on providing solutions and executing them.
• Analyzes territory and develops call routing to establish correct targets, reach and frequency for maximal territory growth.
• Develops sales messaging and strategies that align to the customers' needs to ensure hospice appropriate patients gain access to hospice services.
• Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; remaining current with changes in healthcare field in order to understand customer industry.
• Leverages provided resources and technology as a vehicle for success.
• Daily use of CRM tool in order to capture needs of customers and strategy for continued hospice utilization. Synchronization of updates is required daily.
• Leverages sales tools on provided devices as customer visual aids and learning tools to grow knowledge.
• Effective in professional verbal, written, and electronic communication.
• Maintains professional relationships and collaborates with internal, clinical end of life care team. Attends team meetings on regular basis.
• Resolves customer feedback by investigating opportunities for development; developing solutions; preparing reports; collaborates on resolutions with program management.
• Able to apply training and leverage tools and resources when executing strategies with customers with a strong sense of urgency.
• Open to and proactively applies coaching feedback from direct manager with the intentions on improvement of various skillsets.
• Timely completion of administrative duties: expense reports, payroll entry, other administrative actions by required times.
• Works cohesively and leverages opportunities with VITAS internal customers: VITAS Medical Director & Team Physicians, Team Managers and overlapping team disciplines, PCAs, Admissions RNs, Sr. Leadership. Attends team meetings at least two times per quarter.

• Minimum 2 years sales experience or in healthcare services preferred.
• Participated in competitive team environment that involved individual accountability and teamwork.
• Able to demonstrate examples on critical thinking and created solutions.
• Past military service a plus.
• Experience with volunteer organization a plus.
• Hospice experience preferred but not required.
• Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals.
• Strong customer service, sense of urgency and problem solving skills.
• Time Management and Organizational Skills.
• Demonstrated knowledge and successful application of a need satisfaction selling process.
• Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships.
• Strong interpersonal skills within all levels of an organization.
• Excellent presentation, negotiation and relationship-building skills.
• Excellent oral and written communication skills.
• Ability to work outside of normal business hours (8-5), evenings and weekends as needed.
• Ability to navigate within a CRM tool and proficiency in Outlook, Word and Excel—PowerPoint, iOS devices.
• Ability to develop clinical knowledge base to support VITAS sales efforts.
• Integrity and customer focus: ethical, moral conduct, customer services.
• Reliable transportation.
• Able to expense minimal (i.e. lunches, snacks, breakfasts) customer education when approved with expectation of reimbursement from company.

• Bachelor's degree from an accredited college or university or the international equivalent preferred.
• Other acceptable licenses include: RN, LPN/LVN, SW.

• Not Applicable

• Full-time

• Business Development, Marketing, and Sales.

• Hospitals and Health Care.