Sales Associate - Carters : Job Details

If you are a CURRENT Carter's employee, please do not apply via this external application. Instead, search 'Browse Jobs' in Workday to apply internally.

Embrace Your Future with Carter's!

As a Sales Associate, you will be the first impression of our brand for families embarking on their beautiful journey of parenthood. You will have the opportunity to celebrate new parents and grandparents, introduce them to our essential baby products, assist them in preparing for important milestones, and create memorable experiences during their parenting adventures.

Why Choose Carter's?

• Carter's Inc. is the premier North American retailer for baby and children's apparel, encompassing beloved brands like Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet.
• We are recognized as the #1 most-purchased clothing brand for children, thanks to our commitment to quality—from our Original Bodysuit® to the fulfilling careers we foster within our team.
• Experience a workplace culture that is close-knit and focused on teamwork, caring, and growth. At Carter's, a career feels like a journey of connection among customers, team members, and families.

The Benefits We Offer:

• Flexible schedules that support your life—whether it's classes, workouts, or family commitments.
• A range of benefits including part-time health options, mental health support, a 30% employee discount, and referral bonuses.
• Our Advance You Program aids in earning a GED or bachelor's degree tuition-free or helps you learn English as a second language.
• Gain valuable skills and experience with professional development opportunities to help advance your career.

Key Responsibilities:

• Welcome customers with a friendly greeting and guide them through our products' styles, features, and benefits.
• Proactively address customer inquiries and resolve issues while managing multiple customers in a dynamic retail setting.
• Support customers with their omnichannel needs to ensure an exceptional shopping experience.
• Efficiently handle point of sale/register transactions and complete floor replenishment and shipment tasks as required.
• Communicate current promotions and brand loyalty programs, including credit options, to customers.
• Help reduce store loss through outstanding customer service and maintain a safe, neat store environment.

Desired Qualities of a Candidate:

• Positive, solutions-focused mindset
• Proven customer service skills and engagement
• Strong verbal and written communication abilities
• Adept at multitasking

Physical Requirements:

• Ability to lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Comfortable standing or walking for extended periods and climbing ladders.
• Availability that includes days, nights, weekends, and holidays as scheduled.

Carter's for All:

Carter's is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.

Note: This job description is not exhaustive. Duties may change or be reassigned at management's discretion, and employees may be required to perform tasks not outlined here.