Sales Assistant - Richemont : Job Details

**JOB MISSION**

As an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. He/she also assists the Sales Associates during a sale..

**KEY RESPONSIBILITIES**

**Client Welcoming & Waiting Time Management**

Ensures an exceptional client experience at the entrance of the client(s) in the boutique

Seats client(s) when possible and offer drinks, reading, etc.

Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc.

**Sales Assistance**

Brings and returns pieces for the Sales Associates

Assists discreetly with various tasks during a sale

Coordinates between Sales Associates and Stockist / Cashier / Voituriers

Gift wrapping

Orders taxis

Accompanies the client(s) to the door upon departure

Assists with After Sales duties (bringing pieces, etc.) without handling with payments

**Daily Boutique Operations**

Respects all brand and boutique policies and procedures

Participates to inventories

Participates to price labeling

Participates to the set up and breakdowns at opening and closing of the boutique

Participates to the implementation of Visual Merchandising guidelines

Orders boutique facilities (bags, drinks, edition material, office facilities, etc.)

Ensures that the boutique, windows, counters, etc. are in a perfect condition

**PROFILE**

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian