RV Service Technician Trainee - DeMontrond Auto Group : Job Details

DescriptionThe RV Technician Trainee is responsible for performing basic repair and maintenance tasks on recreational vehicles in accordance with dealership and factory standards. This entry-level position is designed for individuals looking to grow their technical skills ina professional service environment. The technician will be expected to maintain productivity and deliver quality work while supporting a positive customer experience. Trainees will receive on-the-job training, guidance, and mentorship from experienced technicians and supervisors.Essential Duties and Responsibilities

• Perform technical repairs as assigned on the Repair Order under supervision, meeting dealership and factory standards for quality and efficiency.
• Communicate effectively and professionally with Service Advisors regarding additional work needed or delays in repairs.
• Ensure customer vehicles are handled with care, kept clean and secure during service, and returned in a professional condition.
• Conduct road tests to verify completed repairs, as required.
• Maintain a clean, organized, and safe work area.
• Accurately document the cause of failure, repair actions, and labor time on the Repair Order.
• Follow proper clocking procedures in the system and maintain accurate time records for each task.
• Obtain proper approvals for all Customer Pay (C.P.) flagged time prior to performing work.
• Adhere to all dealership, manufacturer, and legal regulations related to safety, hazardous waste disposal, and shop operations.
• Participate in ongoing technical training and certification opportunities to grow skillsets and support advancement.
• Return all special tools and warranty parts in accordance with dealership policy.
• Follow assigned repair order sequence and promptly report added work needs for authorization.
• Notify Service Advisor of any issues that may impact the vehicle's promise time or quality of repair.
• Communicate equipment malfunctions to the Shop Manager immediately.
• Pull and return vehicles to designated parking areas and manage keys properly.
• Display a professional and service-oriented demeanor in all interactions with customers and teammates.

Qualifications

• Basic mechanical aptitude and interest in developing a career in RV or automotive repair.
• Strong work ethic, attention to detail, and commitment to safety and quality.
• Ability to follow instructions, work under supervision, and complete assigned tasks on time.
• Good communication skills and willingness to engage with team members and leadership.
• Must maintain a neat appearance and wear proper uniform at all times.

Education and Experience

• High school diploma or GED required.
• Prior mechanical or technical experience preferred but not required.
• Valid Texas driver's license with clean driving record required.

Working Conditions and Physical Requirements

• Frequent standing, walking, bending, and lifting throughout the workday.
• Ability to lift up to 50 pounds and operate hand tools and equipment safely.
• Work performed indoors and outdoors in varying weather conditions.
• Must adhere to all safety protocols and wear protective gear as required.

ABOUT USThe DeMontrond® family business was established in Houston in 1953 but dates back to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the greater Houston-area from Conroe to Texas City; we currently offer Chrysler, Dodge, Jeep, Ram, Buick, GMC, Volvo, Volkswagen, Kia, Chevrolet, Hyundai, Toyota and a wide range of trailers, 5th wheels and motorhomes - and we are the exclusive home of Warranty Forever® in the greater Houston area. DeMontrond® has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career rather than just a job.