RV Resort Manager - Sun Communities : Job Details

RV Resort Manager

Sun Communities

Job Location : Fort Myers,FL, USA

Posted on : 2025-07-26T01:33:03Z

Job Description :

Career Site Header Job Summary

RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day-to-day point of contact for guests and residents. They oversee administrative activities, marketing, leasing & home sales of new and pre-owned homes, property maintenance, budgeting, and resident & guest relations.

Job Duties
  • Ensures guests & residents receive the highest levels of service consistent with Sun's Customer Service philosophy (Essential)
  • Handles resident & guest complaints in a timely & professional manner, communicating through a variety of means (Essential)
  • Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections (Essential)
  • Handles delinquencies & approves eviction proceedings while adhering to Sun's policies (Essential)
  • Reviews residency applications & approves or denies residency (Essential)
  • Ensures compliance of policies designed to increase team member safety. Submits workers' compensation accident & incident reports on a timely basis (Essential)
  • Reports deficiencies which would adversely affect the operation of the resort to the RVP (Essential)
  • Enforces resort rules & regulations (Essential)
  • Ensures compliance with federal, state & local agencies that regulate fair housing laws & resort operations (Essential)
  • Maintains overall resort appearance, ensuring it is well maintained & groomed to Sun's curb appeal standards (Essential)
  • Coordinates team member selection and development, ensuring compliance with policies and procedures
  • Monitors, codes & approves all invoices for operating expenses & sales-related costs. Maintains petty cash & activity accounts
  • Consults with RVP for guidance on questions or situations without established guidelines
  • Oversees & accounts for nightly balancing of RV income. Signs off on bank deposits and forwards RV income reports to Main Office
  • Inspects & recommends purchase & renovation of used/repossessed homes
  • Markets models, pre-owned & brokered homes for sale. Prepares documents to list and sell homes
  • Prepares sites for Sun Homes models and coordinates with maintenance to ensure readiness for home move-ins
  • Assists RVP with developing marketing strategies and maintaining advertising to attract guests
  • Assists RVP with preparing the annual operating budget and provides data for capital expenditure & expansion planning
  • Reviews monthly property accounting reports and prepares explanations of P&L variances
    • Qualifications
    • High School Diploma or GED (Required)
    • Experience and education considered in lieu of formal education
    • 2 years in property management/resort experience, including supervisory roles (Required)
    • 6 months in sales and leasing (Preferred)
    • 6 months experience with NetSuite (Preferred)
    • Knowledge of property maintenance
    • Strong negotiation skills
    • Ability to work in a fast-paced environment
    • Basic accounting knowledge
    • Understanding of fair housing and employment laws
    • Proficiency with email, internet, and Microsoft Office
    • Flexibility for non-business hour needs
    • On-site residence (if applicable)
    • Valid driver's license
    Rewarding Benefits

    At Sun Outdoors, you will be part of an industry-leading organization that offers challenging, inspiring, and rewarding work. We prioritize our team members with interesting work, growth opportunities, and a supportive environment, complemented by competitive pay, benefits, and flexibility.

    • Medical and Prescription coverage
    • Dental and Vision plans
    • Reimbursement Accounts
    • Life and AD&D Insurance
    • Disability Coverage
    • 401(k) with matching
    • Paid Parental Leave
    • Employee Assistance Program
    • Identity Theft Insurance
    • Legal Assistance
    • Pet Insurance
    • Tuition Reimbursement
    • Vacation RV Site Discounts
    • Team Member Perks & Discounts
    • Paid Time Off including holidays, vacation, personal, sick, and jury duty pay
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