RV Park Front Office Agent - Virginian Lodge, WY - Springboard Hospitality : Job Details

Job DetailsJob Location Virginian Lodge - Jackson Hole, WY DescriptionPURPOSE: The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience. ESSENTIAL FUNCTIONS:

• Answering phone calls in a timely manner
• Taking reservations by phone & in person
• Helping guests at window with questions & checking in
• Keeping everything tidy in office.
• Checking on & cleaning (when necessary) the restrooms regularly
• Report any missing/found articles to Manager.
• Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager.

NON-ESSENTIAL FUNCTIONS:

• Perform special project and other responsibilities as assigned.

OTHER PERSONNEL ISSUES:

• Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct.
• Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest.
• Report any unusual occurrences and/or request to the Manager.
• Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property

JOB REQUIREMENTS:Education: No formal education needed Experience: Prior RV experience desirable Skills and Abilities: Must be able to communicate in English, self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with the guests.