Room Service Server (Extra/On Call) - Four Seasons Hotels & Resorts : Job Details

This critical role is responsible for serving guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation method. Essential Functions. This list is not all inclusive and should only be used as an overview of all actual responsibility. Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guests original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each items, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, an...Room Service, Server, Service, Retail, Hotel