RN Case Manager - Mercy Health : Job Details

Employment Type:Full timeShift:Description:Job Title: Care Coordinator RNLocation: THWMI - Muskegon HospitalDepartment: Rehab UnitSchedule: Full-time Day Shift Job Summary:The Care Coordinator RN is a licensed professional nurse who works collaboratively with physicians, the interdisciplinary care team, and patients/families to coordinate care across the continuum. This role is responsible for assessment, planning, monitoring, and evaluation of patient care throughout an episode of illness—ensuring quality outcomes, cost-effectiveness, and a smooth transition between care settings.Essential Functions:

• Coordinates patient care using clinical pathways, case management tools, and interdisciplinary conferences.
• Assesses patients using evidence-based criteria (e.g., InterQual) and identifies appropriate levels of care.
• Monitors resource utilization, outcomes, and patient progress.
• Facilitates communication among healthcare teams, patients, and families.
• Acts as a resource for care coordination, discharge planning, and education.
• Participates in quality improvement and care redesign initiatives.
• Maintains thorough documentation in the electronic health record system.

Minimum Qualifications:

• Graduate of an accredited nursing program
• Bachelor's degree in Nursing (BSN) required; Master's degree preferred or in progress
• Current RN license in the State of Michigan
• Minimum 5 years of clinical RN experience; recent case management experience required
• At least 1 year of experience within Trinity Health preferred
• Strong communication, critical thinking, and interpersonal skills
• Knowledge of utilization review, payer systems, and regulatory compliance
• Proficient in electronic medical records and MS Office tools

Physical & Environmental Requirements:

• Regular walking, sitting, standing, and reading
• Occasional lifting or moving up to 20 lbs
• Exposure to patient care environments and clinical risk factors

Why Trinity Health?As a part of Trinity Health, one of the largest Catholic health care systems in the nation, you'll experience a supportive culture focused on people, purpose, and performance. We offer:

• Mission-driven, team-oriented work environment
• Competitive compensation and benefits
• Opportunities for growth and development
• A deep commitment to diversity, equity, and inclusion

Apply today and be part of a team that makes a difference every day. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.00597176