Why work with us?Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate - measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Reverse Logistics Operation Specialist KEY RESPONSIBILITES/REQUIREMENTS: Duties and Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will: • This position will plan, evaluate, direct, control, and coordinate CRN operations which includes but not limited to forecasting, planning, coordinating, perform analysis, and managing operational activities for overseas and local production/refurbishment of CRN devices. • This position will manage the Supply Chain Management (SCM) and Logistics Specialists supporting the CRN category. • Strong understanding of Samsung forward and reverse logistics activities. • Strong understanding of Samsung Refurbishment (RB) processes a plus. • Oversee the SCM process with deep understanding of supply and demand forecast (including AP1/AP2 process). Also requires use of the Global Supply Chain Management (GSCM) system to monitor and manage CRN device processing. • Ability to conduct internal and third party audits required. Be able to Travel and work offsite. • Be willing to work offsite multiple times a week when needed. • Collaborate with cross functional teams (PM, Sales, Finance, MPC, RB, SP, logistics, and Warehouse) to drive results and roll out new processes or programs when needed. • Strong analytical skills with the ability to develop and create original analysis and reports. • Prior strong experience with SAP or similar business enterprise purchasing, inventory control and/or procurement management system required. • Identifies opportunities to help drive awareness and understanding to gain support across the company. • Work with management to define risk mitigation action plans and help resolve process gaps. • Demonstrated ability to influence others in acceptance and approval and to provide clarification. • Possess strong ability to plan, organize and prioritize multiple and simultaneous projects, issues and activities. • Involved in a broad range of activities such as Channel demand analysis, inventory planning and control, production planning, WIP (Work in Progress), packaging planning, order fulfilment, and delivery. • Must be able to read, interpret and simplify complex information from various documents and/or communications to create clarity and ease of understanding to audiences. • Ability to clearly communicate in writing, through email, reports, presentations, or orally, product logistics and process matters to all level of audiences. • Ability to gather and analyze data from multiple sources and to prepare spreadsheets and reports/slides with charts, graphs and tables to get the precise message across to the audiences. • Ability to clearly define objectives, identify tasks and work assignments, have ownership, give direction and make decisions based upon applied knowledge, consideration of alternatives/options, and work experience. Background/Experience to qualify for this position, the following minimal background and skill levels are required: • Bachelor's degree in Engineering or Finance/Accounting as preference and 5-10 years of job related experience and prior experience in operational role a plus. • Plan, organize, and prioritize multiple assignments and projects. • Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels. • Proficient in use of business office software such as MS Office including but not limited to Excel, Word, and PowerPoint. • Prior experience with GSCM system a plus. • Must be able to read, write, analyze and interpret technical procedures. • Must be able to understand and speak in mathematical/statistical terms (ex. normality, probability, complex numbers, and logarithms). • Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement. • The ability to develop tasks and work assignments, based on sometime vaguely defined objectives. • Review and interpret detailed product development, marketing documents and media materials as needed. • Develop and maintain excellent working relationships with all assigned levels within and outside the company. • Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications. Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment: • Work generally performed in an office, warehouse, offsite, or user environment. • Operate a computer keyboard and view a video display terminal more than 75% of work time. • Lift, move, or adjust general office equipment, mobile equipment, parts, supplies, products and boxes of presentation or media materials using proper materials handling equipment and procedures • Physically make project presentations or demonstrations to customers and internal and external groups using verbal and graphics communication modes • Ability to work additional hours beyond normal schedule • Ability to travel and work offsite • Ability to work in a high stress environment
