Revenue Site Operations Partner - Trinity Health : Job Details

Are you a strategic thinker with a passion for improving healthcare operations? As a Revenue Site Operations Business Partner, you will play a critical role in enhancing front-end workflows and driving revenue performance across our practice and clinic locations. You'll serve as a trusted advisor and project leader, collaborating with executive leaders and front-line teams to deliver measurable improvements in revenue cycle outcomes.

What You'll Do

• Champion Trinity Health's Mission, Vision, and Values in every interaction.
• Partner with front office and billing teams to analyze weekly metrics, identify root causes, and implement action plans to improve revenue cycle performance.
• Monitor and address front-end denials (eligibility, registration, authorizations), providing actionable insights to leadership.
• Oversee and manage Registration Charge Review and Claim Edit work queues.
• Analyze Front Office Dashboard data to detect performance variances and trends.
• Design and deliver educational sessions for staff and providers, including Billing 101 and other targeted training.

Minimum Qualifications

• Bachelor's degree in Healthcare Administration, Business, Accounting, or related field or 710 years of professional billing experience.
• Healthcare certifications (MA, MGMA, AAPC) preferred.
• Six Sigma or LEAN certification is a plus.
• Strong knowledge of billing systems, insurance practices, and revenue cycle operations.
• Experience with electronic practice management systems.
• Proven leadership experience and ability to influence across teams.
• Excellent communication, analytical, and relationship-building skills.
• Ability to work independently, prioritize tasks, and drive initiatives forward.

About the position

Location: Hartford, CT Schedule: Full-Time | Day Shift | 40 Hours/Week Department: Revenue Cycle Operations Facility: Trinity Health Of New England Medical Group (THMG)

Why Join Us?

• Career Growth: Opportunities for advancement in a mission-driven organization.
• Comprehensive Benefits: Health insurance coverage starts on Day 1.
• Award-Winning Team: Be part of a recognized and respected Patient Access Department.
• Professional Development: Access to training, certifications, and leadership development.
• Meaningful Work: Make a real impact on patient care and operational excellence.

About Us

Trinity Health Of New England Medical Group is a leading network of primary care providers, specialists, and surgeons serving communities across Connecticut and Western Massachusetts. We deliver comprehensive carefrom urgent care and imaging to surgery and rehabilitationserving thousands of patients each year with compassion and excellence.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.