Retirement Plan Counselor - Empower : Job Details

Retirement Plan Counselor

Empower

Job Location : Rochester,NY, USA

Posted on : 2025-07-26T01:20:41Z

Job Description :

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This range is provided by Empower. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Empower

The Retirement Plan Counselor is responsible for delivering on-site and virtual education and enrollment presentations to new and existing defined contribution 401(k)/(a), 403(b), and/or Government 457 plan participants across all plan sizes. The Counselor leverages Empower's industry leading technology and tools to drive positive results and help employees strive for a successful retirement. This position will also assist the Relationship Management team in effectively establishing and maintaining relationships with key stakeholders within the territory assigned. Territory is Rochester, New York.

Candidate must be fluent in Spanish

Candidate must reside in Rochester New York or close proximity

What you will do

  • Develop and facilitate communication and education strategies by conducting one-on-one virtual and on-site group meeting by using various technologies in a professional manner
  • Drive participants to take measurable actions to improve their retirement outcomes including plan enrollment, deferral increases, and rollovers from previous plans
  • Achieve business results and facilitate impactful conversations while meeting service level agreements
  • Consistently complete reporting requirements within required timeframes including logging meetings, attendees and outcomes in appropriate systems
  • Build strong relationships with assigned key contacts, plan sponsor representatives and internal stakeholders to maximize successful participant outcomes
  • Provide feedback to local relationship managers about the effectiveness of communication materials/strategies and assist in identifying alternatives
  • Attend client meetings with other service team members
  • May be asked to participate in finals presentations for new prospects based on the demands of the territory

What you will bring

  • Bachelor's degree and or equivalent experience considered in lieu of a degree
  • 2 – 4 years relevant financial services experience
  • Proficiency in MS Word, Excel, PowerPoint and Teams required
  • Strong relationship building and territory management skills
  • FINRA Series 6 and Series 63 registrations within established timelines required

What will set you apart

  • Working knowledge of Salesforce preferred
  • Ability to calculate figures such as interest, proportions, percentages, and fractions required
  • Strategic thinker who can work independently
  • Practical experience providing high-level, consultative client interactions preferred
  • Basic knowledge of defined contribution plans preferred
Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionFinance and Customer Service

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

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