Retail Floor Ready Associate, West County Center - Full Time - Macys : Job Details

The Floor Ready Colleague is responsible for checking all receipts entering the building for vendor noncompliance. Perform other duties as needed.

• Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority
• Service the customer in a helpful and friendly manner including POS transactions, loyalty enrollment, and helping them to find what they are looking for
• Collaborate with Managers, Leads and Colleagues throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards
• Support Omni Channel initiatives and be open to learning new technology
• Maintain a working knowledge of the Floor Ready Best Practice
• Review vendor boxes for non-compliance issues; submit charges accordingly using the MC9090 RF Handheld
• Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock
• Take photos and communicate any issues outside the scope of the designated audits via phone, email to the Store Operations Analyst and review on weekly team conference calls.
• Understand receiving and processing team functions to better communicate vendor issues that need to be addressed; partner with the processing team to resolve audit findings
• Communicate with OVM or CSX on any merchandise or system issues
• Adhere to Asset Protection and inventory control and compliance procedures
• Ensure that shortage prevention initiatives are executed
• Dependable attendance and punctuality

• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

• This position requires lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
• Reaching, including above eye level, crouching, kneeling, and stooping
• Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.