Retail Customer Service - Texas Staffing : Job Details

Full time. Hours varied. Must be available to work shifts during store hours. Store hours: Monday - Friday 9am to 7pm Saturday 9am to 6pm Sunday 12pm to 5pm We want you to join us for a career not a job.

We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates/Retail Customer Service!

Is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to:

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

• As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic.
• Excelling at customer service and relationship building will take you far in your career with

Additional requirements for the role include:

• High school diploma or GED.
• One year customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as member of a team.
• Ability to multitask.
• Adhere to all Company policies, procedures, and regulations.
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus.
• Sales background, a plus.
• Bilingual, a plus.
• Able to pass a criminal background check and drug test. (Convictions will be reviewed on a case-by-case basis. However, company policy does not permit the employment of candidates with some classes/types of convictions.)