ReStore Assistant Manager - Greater Rochester Habitat for Humanity Office : Job Details

Job Type Full-timeDescriptionGREATER ROCHESTER HABITAT FOR HUMANITYJOB DESCRIPTIONJob Title: ReStore Assistant Manager Department: ReStoreReports to: ReStore Manager Payroll Status: Full time, hourly, non-exemptWork Week: Location Dependent Pay Grade: 5Monroe County: Monday through Friday; occasional weekends Ontario County: Tuesday through Saturday GENERALThe Assistant ReStore Manager supports the ReStore Manager in the general oversight of day-to-day operations of a Habitat for Humanity ReStore and assists in the management of staff and volunteers at their location. The ReStore is a retail business that sells donated building materials, furniture, appliances, and other products, and the revenue those sales generate directly supports Habitat's mission to build homes, communities, and hope. The Assistant ReStore Manager plays a key role in ensuring the store's success by supporting the acquisition, marketing, and sale of quality donated items; assisting with the planning and execution of effective and efficient store processes; and providing leadership in the supervision, training, and performance management of volunteers and staff.The Assistant ReStore Manager is also instrumental in maintaining a positive and welcoming atmosphere within the store by effectively balancing and serving the needs of donors, volunteers, and customers. Working collaboratively with the ReStore Manager, the Assistant ReStore Manager contributes to fostering a productive, customer-focused environment that upholds Habitat's values and mission.ESSENTIAL DUTIES AND RESPONSIBILITIESManagement of store operations:

• Perform opening and closing of ReStore for scheduled hours.
• Assist in performing daily sales/cash register reconciliation and deposits.
• Oversee the coordination of daily and weekly pickup and delivery schedules with ReStore Donations Coordinator.
• Oversee display and organization of showroom sales areas jointly with other ReStore staff to ensure all items are properly priced and ticketed for sale.
• Oversee selection and pricing of collectible items in-store and on-line.
• Assist warehouse staff as required to maintain orderly flow of items.
• Manage and track inventory.

Leadership and supervision of ReStore staff and volunteers:

• Plan and coordinate staff and volunteer schedules.
• Assign tasks as needed.
• Provide direction, oversight, and feedback.
• Relay performance concerns to store manager; assist in carrying out performance initiatives
• Work closely with the Volunteer Coordinator to attract and retain volunteers.
• Assist in training staff members on policy, procedures, and programs.
• Assist in training new volunteers or assigning a staff member to train the new volunteers.

Ensuring a safe, efficient, and risk-free environment:

• Review maintenance and safety of all ReStore vehicles with Safety & Facilities Manager.
• Ensure ReStore is free of potential safety and health hazards.
• Enforce safe work practices for all ReStore staff and volunteers.
• Ensure that the exterior of the building is safe and clear of hazards, including snow removal from sidewalks and stairs.

Oversight of product procurement:

• Determine and enforce criteria and prioritization for donation acceptance.
• Review and follow up regularly with Donations Coordinator on calls, visits, letters, and meetings with potential business donors.

Other duties:

• Drive and operate ReStore donations truck for pick-ups/drop-offs if necessary
• Participate in fundraising and celebration/recognition events.
• Act as an ambassador to promote the mission and values of Habitat for Humanity.
• Attend any in-person and online seminars assigned by the manager or ReStore Director.
• Assist the store manager in formulating new ideas for upgrading store processes and programs.
• Serve as back-up to store manager if necessary
• Other duties as assigned.

Benefits Our organization is only as strong as our team, and so we care deeply about our employees' wellbeing. We offer a competitive benefits package featuring paid time off, holidays, employer contributions to health plans and retirement accounts, along with various other benefits detailed below. (some benefits do not apply to part-time or temporary employees)Stay Healthy

• Medical Insurance Plans available, with a choice of four plans including:
• Two hybrid health plan options
• Two high-deductible health plans (HDHPs), each eligible for a generous employer contribution to health savings account

• Dental Insurance Plan available, covering preventative care, basic and major services.

• Vision Insurance Plan available, covering annual exams, lenses, contacts, and frames.

Coverage for all health plans is available for spouse, domestic partner, and/or eligible dependent

• Employee Assistance Program (EAP): A robust 24/7 total wellbeing EAP complete with counseling referrals, virtual concierge services, financial and legal consultations, and other resources.

Plan for the Future

• 401(k) retirement plan with company match
• Health Savings Accounts for qualifying HDHPs (with $1600 employer contribution)
• Short-term and long-term disability insurance at no cost to the employee
• Life insurance and AD&D insurance at no cost to the employee
• NYS Paid Family Leave

Take a Break

• Paid Time Off (PTO) includes vacation and sick time, and accrues at these rates:
• 1st year of employment: 12 days per year
• 2nd through 4th year: 20 days per year
• 5th through 9th year: 25 days per year
• 10th year and beyond: 30 days per year

• Twelve paid holidays to celebrate: New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People's Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, and Christmas Day

• Volunteer Time Off (VTO): Additionally, we find value in each of us making our own positive impacts in our communities. We will pay you to volunteer one day or two half-days per year to get involved and make a difference!

Safeguarding: GRHFH requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Employees at all levels have a responsibility to help maintain an environment that prevents harassment, sexual exploitation and abuse, and safeguards the rights of beneficiaries and community members (especially children) and promotes the implementation of Habitat for Humanity's code of conduct.This job description in no way implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. RequirementsSKILLS, EXPERIENCE, & QUALIFICATIONS

• Enthusiasm for the mission and vision of Greater Rochester Habitat for Humanity.
• Minimum of 2 years' experience of in person retail required; 3 or more years preferred
• Experience managing teams of 2 or more, preferred
• Retail experience in home goods and/or non-profit industry preferred
• Experience working with volunteers, a plus
• Self-motivated, reliable, and enthusiastic: natural team leader who thrives working with people with diverse backgrounds and capabilities, and can foster a positive environment for all staff, volunteers, and customers.
• Ability to effectively lead, supervise, and coach staff performance
• Strong interpersonal and conflict resolution skills
• Ability to work with modern computer systems and POS systems.
• Computer proficiency with Microsoft Office applications, including Word, Outlook and Excel, preferred
• Excellent verbal and written communication skills
• Commitment to a safe working environment
• Ability to multitask in a fast-paced environment
• A valid New York State Driver's License and an insurable driving record is required
• Ability to operate office equipment, as well as warehouse equipment
• Experience driving a box truck, preferred

EDUCATION REQUIREMENT

• High school diploma or equivalent required

PHYSICAL DEMANDS

• Sitting, walking, and/or standing for extended periods.
• Climbing, bending, and kneeling for extended periods.
• Regularly moving up to 50 pounds individually, and heavier items with assistance (i.e. couches/appliances)
• This position requires good manual dexterity and coordination.
• Must be able to frequently communicate in English (verbal), working as part of a team and supporting staff and volunteers.

Salary Description $20.65/hour