Restoration Project Manager - Servpro : Job Details

SERVPRO of Haverhill/Newburyport is hiring a Restoration Project Manager. As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

• Ensure an accurate scope of work for projects based on estimates and approvals. QC all on going jobs daily.
• Schedule, coordinate and oversee crews and resources to provide service on active projects.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Work in conjunction with estimators to ensure scope comprehension among production staff.
• Daily monitoring of job specific digital data entry.
• Monitor production labor progress and percentages in relation to job budget.

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in positive culture building within the production department
• Participate in recruiting, hiring, and training restoration teammates

SERVPRO of Haverhill/Newburyport offers:

• Paid holidays and vacation/sick time
• 401K w/Company Match
• 50% employer-paid Health Insurance
• Milestone Bonuses for Long-Term Employees
• Employee Referral Program

• Exceptional organizational skills. Multi-tasking a must.
• Valid driver's license
• High school diploma/GED; Associate degree or Bachelor's degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.