Restaurant 1915 - Host/Hostess, Bear Mountain - GuestServices : Job Details

Come join an exciting Team at Historic Bear Mountain Inn - Restaurant 1915. Our Hosts are responsible for making reservations and greeting guests as they arrive. The Host seats guests ensuring satisfaction to ensure a pleasant experience. The Host is our guests first impression and is therefore responsible for providing an excellent first impression of the restaurant by greeting them in a friendly and courteous manner. Job Description:ESSENTIAL FUNCTIONS - Greet customers in a positive and welcoming manner. Acknowledge customers in a friendly manner upon their exit, inviting them to return. Anticipate the customers needs, and respond appropriately with a sense of urgency. Answer telephone and direct calls where necessary. Make reservations, answer questions, and give directions patiently and warmly. Escort customers to their tables and assist in seating; present menus according to unit guidelines. Resolve customer issues, ensuring customer satisfaction. Alert management when needed. C...Restaurant, Hostess, High School, Reservations