Residential Services Director - Arrowleaf : Job Details

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830 Supervised Residential: The Supervised Residential Program provides adults living with substantial levels of mental illness or disability with 24/7 services through recovery-oriented community residential facilities.

• Strong clinical assessment, diagnostic, and treatment planning skills.
• Proficiency in Medicaid Part 140 and documentation standards.
• Knowledge of trauma-informed care, recovery principles, and behavioral crisis interventions.
• Effective team leadership, conflict resolution, and staff development abilities.
• Excellent organizational, documentation, and communication skills.

• Provide clinical supervision and oversight of all residential services, ensuring compliance with Medicaid Part 140 and individual treatment plans.
• Serve as the lead Qualified Mental Health Professional (QMHP) onsite, ensuring clinical appropriateness and integrity of services.
• Coordinate and approve client admissions, treatment planning, reviews, and discharges based on medical necessity criteria.
• Implement evidence-based interventions and recovery supports to promote stabilization, skill development, and community reintegration.
• Collaborate with interdisciplinary teams to ensure continuity of care.
• Monitor documentation for quality and compliance; audit and coach staff accordingly.
• Supervise staff including hiring, onboarding, performance evaluation, and scheduling.
• Provide regular supervision to staff, ensuring competency in recovery practices, behavioral interventions, and crisis prevention.
• Manage staff schedules and provide on-call support as needed.
• Facilitate team meetings and clinical case reviews for proactive care planning.
• Develop policies and procedures to maintain a safe and therapeutic environment.
• Maintain documentation and reporting for program compliance, including licensure standards and audits.
• Track and report program outcomes, census, admissions/discharges, and service utilization.
• Coordinate with leadership on budget, staffing, training, and quality initiatives.
• Lead or support emergency preparedness, incident responses, and client grievance investigations.

About Us: Arrowleaf's mission is to help all Southern Illinoisans reach their full potential by providing resources and opportunities that support thriving individuals, vibrant communities, and economic prosperity.

Our vision is a safe and vibrant Southern Illinois community where everyone contributes.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf.

• Seniority level: Director
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organization Management

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