The Residential Qualified Intellectual Disability Professional (QIDP) is a mid-level role responsible for ensuring the utilization of an interdisciplinary team approach to develop implementation strategies and progress toward person-centered outcomes. The QIDP ensures there is collaboration with other Vista Care team members, community, and state partners in support of the individual receiving services. They ensure Vista Care staff provide the highest quality care, keeping individuals supported in their hearts and actions always. This role works closely and collaboratively with on-site leadership, area/division leadership, and other operations leaders to ensure plans are appropriately implemented and drive execution of care and service in accordance with Vista Care's mission, vision, and values as well as in line with all regulatory standards. As a part of the QIDP responsibilities, they will oversee and lead Residential Shift Supervisors. TheResidential QIDP is required to be a certified QIDP at the time of hire and must become & maintain QIDP Trainer certification within 3 months of hire. Requirements Duties and Responsibilities: Behavior should be professional and consistent with Vista Care's culture, mission, values, philosophy, and policies and procedures. Expectations include, but are not limited to:
- Commits to providing the best possible care to the individuals served and that all actions taken on a daily basis will be with BEST CARE in mind.
- Acts as a positive role model for individuals, employees, co-workers, and management. Represent the company in a professional manner.
- Complies with Vista Care's company policies and procedures
- Treats employees, management, and individuals with dignity and respect, including fostering honest and respectful communication.
- Only engages in official Vista Care business during work hours.
- Contributes to a harmonious work environment, and maintains good working relationships with co-workers, management, individuals, outside agencies, and others with whom the CSC may come in contact.
- Monitors and contributes to Vista Care's ongoing regulatory compliance and funder satisfaction.
Program responsibilities include, but are not limited to:
- Advocates for and seeks innovative ways to provide necessary support; assists people to achieve their desired outcomes, and champions their rights.
- Facilitates the planning, development and implementation of person-centered plans by completing assessments, evaluations, regular reviews of data and assimilates information into the individualized support plan or other applicable plans and reports; monitors progress towards meeting outcomes.
- Assists the individual to lead members of the team, schedules and facilitates team meetings and arranges necessary referrals and follow-up.
- Facilitates new admissions and discharges. Completes all paperwork required by organization's policies and state regulations.
- Encourages and maintains regular contact with the person supported and guardian and acts as the liaison between individuals, families, legal authorized representatives, counties, teams, etc. documenting significant information shared with all.
- Promotes self-advocacy and independence by encouraging each individual to identify his/her needs and preferences; and when necessary, provides advocacy on behalf of each individual to ensure appropriate treatment, training and protection of rights.
- Ensures individuals' files/records are maintained, current, complete, accurate and purged as appropriate.
- Completes all individual/program documentation, prepares written monthly reviews of program status and individual needs, including data collection, monthly narratives, and outing documentation by appropriate timelines assuring the forwarding of the information to the appropriate internal departments, external community agencies and /or other entities progress notes and other reports as required
- Monitor all individual data collection and ensure records are complete, which may include providing additional employee training in Vista Care's electronic record software.
- Obtaining individual, guardian, ISC signatures on plans and consent forms
- Establishes and continues good rapport with individuals and ensures that they are always treated with dignity and respect
- Serves as the main point of contact for parents, family, guardians and any other interested individual agencies for each individual supported by Vista Care
- Serves as a resource in time of crisis taking into consideration physical safety, emotional support, medical conditions and advocacy
- Assists Residential Shift Supervisors with training for Direct Support Professionals and provides or arranges specialized training for supports for individuals as needed
- Assures home environments are conducive to improving individual's quality of life and increasing their independence
- Other duties as assigned
Reports to work routinely and timely; if unable to report to work, or if there is a need to come to work late or leave early, follow Vista Care's approval policy. Requirements may include, but are not limited to:
- Keeping others who have a need to know notified of your schedule
- Have flexibility with respect to hours of work and changing conditions, some weekend or evening work may be required to meet the needs of the region
- Being On-Call regularly as a part of a rotation, including nights and weekends.
Complete required, on-going training requirements and competency levels within Vista Care and State/County required timeframes. In addition to other training requirements include, but are not limited to:
- Trauma-informed approaches to serving individuals with challenging behavior
- Workplace Health and Safety
- Annual state specific QIDP CEU credits. To maintain QIDP certification must complete 12 hours CEU credits between July 1 and June 30th
Qualifications and Experience:
- Must be at least 18 years of age.
- Previous experience in residential services, customer service, or other human services fields preferred.
- 1+ years of experience in supporting individuals with disabilities required
- 2 years + experience as a DSP preferred.
- 3 years + experience as a direct supervisor or manager of others preferred.
- Current QIDP certification as evidenced by a QIDP certificate of completion and/or QIDP approval letter from BQM
- Critical thinking and the ability to make effective decisions that align with Vista Care Mission, Vision, and Values.
- Ability to work independently.
- Ability to prioritize tasks.
- Attention to detail and exceptional organizational skills.
- Excellent interpersonal skills
- Ability to supervise and manage others while ensuring the best possible care and support is provided to individuals.
- Maintains a high degree of professionalism, including maintaining professional boundaries and adherence to confidentiality.
- Ability to function well in a high-paced, stressful environment.
- Ability to communicate professionally across all departments.
- Adaptability to organizational changes and the willingness to be a change agent.
- Must have a valid driver's license.
- Successful completion of a caregiver background check required.
- Proficiency with computer technology
Scope of Supervision:
- Directly supervises Residential Shift Supervisors (RSS)
Education:
- College, or university degree or the equivalent is required in the human services field
- QIDP certification is required; QIDP Trainer certification is preferred and must be completed within 6 months of hire.
- CPR certification preferred.
- Must be knowledgeable regarding CILA Rule 115, CMS HCB Waiver, Medication Administration Rule 116, Illinois Waiver Rule 120, Illinois HBS review, Ligas Review, Developmental Training Rule 119, OIG Rule 50, Individual Service and Support Advocacy
- Ability to successfully complete all federal, state, and local requirements
Working Conditions and Physical Requirements:
- Ability to lift at least fifty (50) pounds on a routine basis to assist with individuals supported.
- Ability to bend, twist, lift, reach and assist individuals supported with their movements including their ability to stand up.
- Variable weekly hours to support operational needs including evenings, nights, weekends, and holidays including possible on-call support.
- Required to work in residential settings.
- Successful applicant(s) will travel to the various programs as assigned under the direction of Vista Care leadership which may include across various states.
Benefits
- Health, Dental, & Vision Insurance
- Generous PTO Policy
- 401k Plan
- Growth-minded company with opportunity for career development & advancement
- Mission and values driven company culture
Allie Mott Talent Acquisition Specialist
[email protected] www.vistacare.org #IND100