Residential Property Manager - Stapleton Group, a part of J.S. Held : Job Details

About the Role

Join the Stapleton Group as a Residential Property Manager and be a key player in managing our client's portfolio of rent-controlled apartment buildings. This is an excellent opportunity for a motivated, detail-oriented individual eager to advance their career in property management while gaining hands-on experience in navigating San Francisco's unique housing landscape.

This dynamic position involves regular property visits, proactive tenant communications, vendor coordination, and essential administrative support, ensuring smooth operations across our residential properties.

Key Responsibilities

• Assist with Daily Operations: Collaborate with the senior manager to oversee daily operations of multiple residential buildings, including maintenance scheduling and addressing tenant requests.
• Tenant Communication: Promptly respond to tenant inquiries, complaints, and service requests, maintaining a professional and courteous demeanor.
• Rent Processing: Track rent payments, issue notices for delinquencies, and ensure accurate maintenance of rent rolls.
• Maintenance Coordination: Schedule and follow up on work orders, liaise with vendors, and perform basic property inspections to uphold quality standards.
• Compliance Support: Assist in maintaining compliance with San Francisco Rent Ordinance, including proper documentation, rent registration, and legal notices.
• Leasing Support: Organize unit showings, screen applicants, and prepare lease documents in accordance with city requirements.
• Reporting: Help compile reports on rent collection, outstanding maintenance tickets, and occupancy metrics.
• Site Visits: Conduct regular property walkthroughs to assess safety and habitability concerns, reporting findings to the senior manager for prompt resolution.

Qualifications

• Experience: 2-5 years in property management.
• Education: BA/BS is required.
• A strong desire to learn about San Francisco housing regulations, including rent control and just cause eviction laws.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency with property management software (AppFolio, Yardi, MS Office, or similar).
• Able to multitask and work effectively both independently and as part of a team.
• Bachelor's degree preferred.

Key Traits We're Looking For

• A genuine eagerness to learn and grow within a mission-driven property management environment.
• Reliable, respectful, and proactive mindset.
• A customer-service-oriented attitude with professionalism.
• Attention to detail, deadlines, and thorough documentation.

Compensation & Benefits

• Salary Range: $75,000 - $100,000, based on experience.
• Performance Bonus: Annual discretionary bonus based on portfolio performance and KPIs.
• Benefits: Health, dental, and vision insurance, paid time off, holidays, and a 401(k) plan with employer match.

Note: Candidates must reside in the San Francisco Bay Area, preferably within the city, as this role requires in-person attendance. We do not offer relocation assistance. We are looking for an immediate hire and do not work with recruiters.