Residential Counselor - Ramsey County, MN : Job Details

Salary : $47,313.25 - $63,872.89 AnnuallyLocation : (Lake Owasso Residence) Shoreview, MNJob Type: Multiple Job TypesJob Number: 2025-00465Department: Lake OwassoDivision: ResidntLvgOpening Date: 07/25/2025Closing Date: 8/7/2025 11:59 PM CentralUnion: Local 707 - Lake Owasso ResidenceFLSA Status: nonexempt Position Summary The current vacancies are at Lake Owasso Residence. The eligibility list created by these vacancies may be used to hire other vacancies in the department or County.To provide care and treatment to developmentally disabled persons in a residential care facility by overseeing and participating in residents' activities and providing instruction in order to enhance their functional skills, behavioral skills and ability for personal care; to perform custodial, foodservice, and laundry duties as needed, and to perform other duties as assigned.To view or print a copy of the complete Ramsey County job (class) description for this position, go to: . Once at this page, you can browse the alphabetical list or search for a job description. Examples of Work Performed 1. Perform as primary or secondary residential counselor for residents as assigned.2. Participate as a team member in establishing behavioral and developmental goals for residents and implement training methods consistent with those goals.3. Assist and instruct residents in basic personal care to include dressing, eating, personal hygiene, housekeeping, and related skills.4. Assist and instruct residents in basic functional skills such as time and number concepts, personal finance, use of public services, and similar skills.5. Assist and direct residents in recreational and leisure activities.6. Observe and record residents' behavior in connection with treatment programs and document residents' activities and needs as instructed.7. Perform specified duties for which specific training has been received, such as administering first aid, passing medications and similar basic health care procedures.8. Note and report instances of apparent abuse, neglect, or unusual behavior of residents; or other matters detrimental to the health, safety or well-being or of residents, staff or county property.9. Perform custodial, janitorial, laundry or other related duties as assigned such as: cleaning homes by moving, arranging, and polishing furniture, vacuuming, dusting, shampooing carpet, washing walls, interior windows, fixtures, doorknobs, handrails, sinks, toilets and bathing/shower areas; disposing trash in designated areas; removing snow from entrances, and reporting issues and work repair needs.10. Maintain housekeeping supply and equipment inventory by reordering through appropriate staff.11. Wash and dry clothing and linen; fold, press, sort, mend, and arrange dry cleaning for residents' personal items.12. Prepare, cook, and serve daily meals with assistance from residents; monitor the proper temperature and dietary needs for residents. Ensure and maintain a safe, sanitized, and neat kitchen environment for food preparation and storage.13. Participate in meetings and in-service instructions as assigned.14. Drive company vehicles as assigned.(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 13, 14.Click the following to view or print the: for Residential Counselor's in Ramsey County. Minimum Qualifications Education: High school graduation or equivalent.Experience: None.Certifications/Licensure: Valid, class D driver's license.Substitutions: None.Preferred: Knowledge of designated behavior modification techniques. Exam/Screening Process InformationThe examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for the Residential Counselor will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions - do not mark see resume or see work history as a responsePlease answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination. Eligible List: The names of all applicants who properly completed and submitted an application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Residential Counselor. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 60 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted. The applicants who pass the examination with a score of 70 or higher will be forwarded to the department for further consideration.Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment. As part of a conditional offer of employment, candidate(s) must successfully complete the following process:

• Medical Evaluation/Pre-employment testing

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.Equal Opportunity Employer:Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.To print a paper application for this posting click . You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.For further information regarding this posting, please contact Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at

• Medical, dental and vision insurance
  • The County contributes a bargained percentage to the medical and dental monthly premium
  • Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
  • Blue Cross Blue Shield Medical insurance - three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
  • MetLife Dental Insurance - two plan options offered
  • VSP Vision Insurance - Advantage Plan offered

• Pre-tax Benefit Program
  • Pre-tax medical, dental, vision monthly premium deduction option
  • Dependent and Health Care Flexible Spending Accounts
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

• Paid time off
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
  • 11 scheduled holidays and two floating holidays
  • Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
  • Wellness incentive allows conversion of unused sick time to vacation or pay

• Retirement benefits
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
  • New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years
  • Deferred compensation - 457(b) account with employer match
  • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

• Transit and parking
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account

• Employee well-being
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming
  • Flexible work policy with hybrid work options for eligible positions

• Life Insurance and Disability leave
  • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
  • Long-term Disability - County provided coverage replaces 40% of the employee's lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
  • Short-term Disability - option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period

• Career development
  • Tuition reimbursement, up to $4,000 per year
  • Online professional development opportunities through the Learning & Development Center
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
  • Employee resource groups - help employees build connections through common bonds with colleagues

For information about Ramsey County's 2025 benefits, visit: 01 Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write see resume as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select yes if you have read and understand.)

• Yes
• No

02 Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.

• Yes
• No

03 Do you have a valid driver's license?

• Yes
• No

04 Select the option that best describes your highest level of completed education.

• High school diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

05 If you indicated in the previous question, that you have a degree, please describe below your field of study, the name of the school, date(s) of completion, and type of degree. If you have other formal training and certifications related to this position that you would like to share, you may include that here. If you do not have a degree, please write N/A in the space below. DO NOT WRITE see resume or see application. 06 Which best describes your full-time equivalent experience providing care and treatment to developmentally disabled persons in a residential care facility?

• No experience in this area
• Less than 1 year of experience
• 1 year or more, but less than 2 years of experience
• 2 years or more, but less than 3 years of experience
• 3 years or more, but less than 4 years of experience
• 4 years or more of experience

07 Indicate the type of employment you would accept. Select all that apply.

• Full-Time
• Part-Time (Benefits are pro-rated.)

08 Select one or more of the following shift options you want to be considered for.Limited availability shifts are not commonly available.

• Weekends: 6:00am - 2:00pm
• Weekends: 2:00pm - 10:00pm
• Nights: 2:00pm - 10:00pm
• Weekends: 6:00am - 10:00am
• Weekends: 2:30pm - 10:30pm
• Weekdays: 6:00am - 2:30pm
• Weekdays: 2:30pm - 10:00pm
• Every other Weekend.
• Every Weekend.
• None of the above.

09 Which of the following describes your education, training, work and/or volunteer experience with developmentally disabled individuals? Check all that apply.

• Assist and instruct basic personal care to include dressing, eating, personal hygiene, housekeeping, and related skills.
• Learn and apply designated behavior modification techniques.
• Assist and instruct basic functional skills such as time and number concepts, personal finance, use of public services, and similar skills.
• Establish behavioral and developmental goals for individuals.
• Implement training methods consistent with established goals.
• Drive vehicles from and to varies locations.
• Assist and direct in recreational and leisure activities.
• None of the above.

10 The work performed by a Residential Counselor requires daily interaction and problem solving with coworkers, and residents from a variety of social, economic, cultural, and ethnic backgrounds. Which of the following best describes your experience working and interacting with those from various ethnic and cultural groups other than your own?

• Have a little experience working and interacting with coworkers, residents, and/or customers from various ethnic and cultural groups other than my own.
• Have some experience working and interacting with coworkers, residents, and/or customers from various ethnic and cultural groups other than my own.
• Have a lot of experience working and interacting with coworkers, residents, and/or customers from various ethnic and cultural groups other than my own.
• None of the above.

Required Question