Resident Services Director - First Atlantic Health Care : Job Details

Resident Services Director

First Atlantic Health Care

Job Location : Freeport,ME, USA

Posted on : 2025-08-08T01:06:26Z

Job Description :
Hawthorne House has been providing exceptional care to the Freeport, Mid-Coast, and surrounding communities. Hawthorne House is a leading provider of skilled nursing care, skilled rehabilitation, memory-impaired living, and assisted living. Under the ownership of First Atlantic Healthcare, Hawthorne House follows in First Atlantic's long-standing reputation for excellence in Long Term Care.General Purpose:The Residential Services Director assumes administrative responsibility for the overall delivery of services of the department of Residential Care and functions as a member of the Management Team. In the absence of the Administrator, the Residential Services Director will be the acting administrator of the facility.Skills and Abilities:
  • Possess a working knowledge of the regulations promulgated by the State of Maine, Assisted Housing Services.
  • Experience with, and desire to care for people, especially the geriatric population and those who are chronically ill.
  • Engage and embrace person-centered care.
  • Work with flexibility, independence, and good judgment and foster positive customer relationships.
  • Communicate effectively with exceptional written and spoken communication skills.
  • Make sound independent decisions.
  • Lead with integrity and possess a willingness to work harmoniously with supervisors and other personnel.
  • Deal tactfully with employees, residents, family members, visitors, governmental agencies, and the general public.
Essential Job Functions:
  • Oversees Resident Care and assures the Residential Care Department is in compliance with all State rules and regulations, meets the facility's ANA standards of care, and is in compliance with applicable Federal rules & guidelines.
  • Ensures all Residential Care personnel receive appropriate training, orientation, and evaluation to deliver quality care.
  • Promotes and maintains positive relationships and teamwork with staff, other Departments, Residents, families, visitors, and community agencies.
  • Collaborates with the Management Team to implement strategies for quality care and efficient admission/discharge processes.
  • Supports administration in meeting census and case mix goals.
  • Participates in inter-departmental cooperation, collaboration, and committee activities.
  • Respects patient rights, following procedures related to health information, complaint reporting, and managing abuse, neglect, or misappropriation of patient property.
  • Participates in Quality and Process Improvement programs.
Qualifications:
  • Valid CRMA certification required; LPN preferred.
  • Minimum of four (4) years of managerial experience in Nursing Administration preferred.

We support your work-life balance with flexible shifts and are happy to discuss your interests.

  • Flexible Shifts
  • Pay On Demand: Daily access to your paycheck
  • Tuition reimbursement and Loan Forgiveness
  • Full-time employees have access to full benefits: medical, dental, vision, and disability
  • Employer-paid life insurance
  • Flexible savings accounts, including medical & dependent care
  • Paid Time Off for all employees
  • 401(k) Retirement savings plan
  • Opportunity to advance your healthcare career
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