Resident Assistant - The Salvation Army Eastern Territory : Job Details

Essential Duties:Address immediate basic needs for families entering shelter including orienting family to facility, house schedule, program rules and staff. Provide supplies to meet basic needs such as snack/meal, linens, lock for cabinet and hygiene supplies. Provide conflict resolution, crisis intervention and supportive counseling as needed. Assist Case Managers in working with residents on their Individual Service Plans. Promote activities to increase competence with activities of daily living, parenting skills and independent living skills. Plan, conduct and monitor social group/recreational activities and other special events (in consultation with RM Supervisor). Complete shift specific support services such as chore assignments, intake packets, etc. Maintain communication shift-to-shift in staff journal. Answer telephone and respond to inquiries. Provide resources and referrals for 24 hours crisis line. Conduct regular (at least once/week) facility safety checks, including bedr...Resident, Assistant, Case Manager, Property Management