Residence Manager - The Jewish Board : Job Details

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

Make a bigger differencePURPOSE: The Jewish Boards Youth and Family Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individuals journey. POSITION OVERVIEW: The Residence Manager is responsible for the supervision and guidance of all Direct Support staff (case assistants), ensuring that proper coverage is maintained and that appropriate training is provided. The Residence Manager works in a residential Domestic Violence program servicing adults and children. Supports the clinical staff in their work with residential clients, and provides services to those clients within the scope of program regulations and agency mission.KEY ESSENTIAL FUNCTIONS: Directly supervise and provide supervision for all Direct Support Professionals (DSP). Track Staff Attendance and uphold agency policy and procedures regarding time and attendance. Weekly group or one to one super vision with direct reports. Attend weekly supervision with Program Director. Provide training to Milieu staff as needed. Provide crisis intervention services as needed. Plan with administrative staff, the objectives and scope of the department. Participates in audit preparations. Coordinates the childrens program. Monitors Inventory. Ensures that monthly Fire Drills are completed and documented. Supervises apartment/facility inspections to ensure that all safety and sanitary conditions are maintained. Ensurethattheresidentsunderstandtherulesandregulationsofthefacilityinwhichtheyarehoused. Monitors and ensures that security is maintained within the facility. Monitors the daily log to ensure compliance. Participates in regular staff meetings and trainings. Completes regular and timely documentation of all client interactions, including informational notes; completes incident report as appropriate. Other duties as assigned. Team Process: Participate in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings. Participate in planning and execution of special and holiday events. Documentation: Completes regular and timely documentation of all resident interactions, including progress and informational notes. Complete/Files incident reports as appropriate. Facilitates roommate meetings. Ensure Fire Drills are complete document to upload in the system Other duties as assigned. CORE COMPETENCIES for the position include: Excellent client engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team Ability to travel to visit clients in apartments or to escort clients. Valid drivers license and willingness to drive agency van preferred. EDUCATIONAL/TRAINING REQUIRED: BA in related discipline required 3 years of experience in a Residential Domestic Violence Program preferred Additional Qualifications Needed: Willingness to work with a population who have survived the trauma of Domestic Violence population, many with experiences of homelessness, mental illness and substance use. Compassion and respect for vulnerable individuals. Patience and understanding for the sometimes-slow process of stabilization an recovery. COMPUTER SKILLS REQUIRED: Familiarity with working in Windows environment Ability and willingness to learn new systems and application softwareVISUAL AND MANUAL DEXIERITY: Engage in physical activities with the residence Ability to read paper and electronic documents Ability to perform data entry into various computer programs as needed WORK ENVIRONMENT/PHYSICAL EFFORT Ability visits residents in apartments or to escort residents in the community. Ability to lift 25 pounds Ability to walk upstairs in the shelter and community buildingsPURPOSE: The Jewish Boards Youth and Family Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individuals journey. POSITION OVERVIEW: The Residence Manager is responsible for the supervision and guidance of all Direct Support staff (case assistants), ensuring that proper coverage is maintained and that appropriate training is provided. The Residence Manager works in a residential Domestic Violence program servicing adults and children. Supports the clinical staff in their work with residential clients, and provides services to those clients within the scope of program regulations and agency mission.KEY ESSENTIAL FUNCTIONS: Directly supervise and provide supervision for all Direct Support Professionals (DSP). Track Staff Attendance and uphold agency policy and procedures regarding time and attendance. Weekly group or one to one super vision with direct reports. Attend weekly supervision with Program Director. Provide training to Milieu staff as needed. Provide crisis intervention services as needed. Plan with administrative staff, the objectives and scope of the department. Participates in audit preparations. Coordinates the childrens program. Monitors Inventory. Ensures that monthly Fire Drills are completed and documented. Supervises apartment/facility inspections to ensure that all safety and sanitary conditions are maintained. Ensurethattheresidentsunderstandtherulesandregulationsofthefacilityinwhichtheyarehoused. Monitors and ensures that security is maintained within the facility. Monitors the daily log to ensure compliance. Participates in regular staff meetings and trainings. Completes regular and timely documentation of all client interactions, including informational notes; completes incident report as appropriate. Other duties as assigned. Team Process: Participate in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings. Participate in planning and execution of special and holiday events. Documentation: Completes regular and timely documentation of all resident interactions, including progress and informational notes. Complete/Files incident reports as appropriate. Facilitates roommate meetings. Ensure Fire Drills are complete document to upload in the system Other duties as assigned. CORE COMPETENCIES for the position include: Excellent client engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team Ability to travel to visit clients in apartments or to escort clients. Valid drivers license and willingness to drive agency van preferred. EDUCATIONAL/TRAINING REQUIRED: BA in related discipline required 3 years of experience in a Residential Domestic Violence Program preferred Additional Qualifications Needed: Willingness to work with a population who have survived the trauma of Domestic Violence population, many with experiences of homelessness, mental illness and substance use. Compassion and respect for vulnerable individuals. Patience and understanding for the sometimes-slow process of stabilization an recovery. COMPUTER SKILLS REQUIRED: Familiarity with working in Windows environment Ability and willingness to learn new systems and application softwareVISUAL AND MANUAL DEXIERITY: Engage in physical activities with the residence Ability to read paper and electronic documents Ability to perform data entry into various computer programs as needed WORK ENVIRONMENT/PHYSICAL EFFORT Ability visits residents in apartments or to escort residents in the community. Ability to lift 25 pounds Ability to walk upstairs in the shelter and community buildingsIf you join us, youll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person with dignity

We act with respect and caring towards our clients, colleagues, and communities.

Strive to be outstanding

We are exceptional professionals in all that we do.

Embrace each others differences

We create a fair and inclusive environment for all.

Engage individuals and families as our partners

We heal our communities one person at a time through thoughtful collaboration.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.